About the role
from listingLead AI and automation delivery to improve efficiency, strengthen controls, and reduce manual effort across operations
Lead meaningful change by building AI-enabled and automation capabilities that improve how operational work gets done. You will shape strategy, governance, and delivery to help teams work more efficiently and consistently. You will partner across functions to translate business needs into scalable solutions. You will use data and metrics to show measurable outcomes. Join a team where your expertise can help modernize processes and strengthen execution As a Vice President, AI and Operations Automation Lead in Tax operations, you will define and lead the automation vision, operating model, governance, and multi-quarter roadmap aligned to business goals. You will manage end-to-end automation delivery, from discovery through deployment and continuous improvement, while maintaining well-controlled execution. You will partner with stakeholders and technology teams to build durable capabilities, coach talent, and demonstrate measurable operational benefits Job responsibilities Define the AI and intelligent automation vision, target operating model, governance standards, and multi-quarter roadmap aligned to business goals Lead end-to-end automation engagements including requirements gathering, solution design, build, testing, deployment, and continuous improvement while adhering to control and governance requirements Partner with stakeholders to define the operational automation strategy and collaborate with technology teams to establish infrastructure needed to support the capability Design and manage automation solutions that increase capacity, reduce operational risk, and streamline processes Track and communicate outcomes by defining, managing, and reporting objectives, performance indicators, and benefit metrics with stakeholders Required qualifications, capabilities and skills 7 years of experience delivering intelligent automation and business analysis outcomes Bachelor’s degree Experience gathering and analyzing complex data to develop accurate conclusions and communicate implications, including risk considerations Experience applying structured problem-solving methods to assess operating models, anticipate issues, and use technology appropriately to mitigate risk Advanced knowledge of one or more automation platforms and relevant programming or scripting languages used to build automation solutions Experience coaching and directing less-experienced team members on automation tools and delivery practices Experience developing and delivering training or enablement materials for workflow automation tools and practices Experience creating dashboards and performance reporting to support strategic planning and operational monitoring Proficiency using automation and analytics tools such as Alteryx, UiPath, and similar platforms, and proficiency programming in SQL and Python Preferred qualifications, capabilities and skills Master’s degree Experience leading delivery across solution design, development, testing, deployment, and post-production support for automation solutions Alteryx certification Experience working with AI models or AI-enabled solutions in an operational setting Experience leading teams through the adoption of AI-enabled analytics, workflow automation, or intelligent process tools to improve operational efficiency and accuracy, reduce manual effort, and support consistent, well-controlled execution through coaching, change adoption, and continuous improvement