Head of Platform Engineering

About ReductoReducto is the agentic document platform for leading AI teams who demand enterprise performance at scale. We provide a comprehensive toolkit for working with documents the way a human would, combining custom in-house and leading frontier models to power efficient and accurate document workflows.We’ve grown rapidly, increasing revenue 8x year over year and partnering with hundreds of companies, from leading AI teams like Harvey, Vanta, and Scale, to enterprise customers across FAANG and top trading firms.Reducto has raised over $100M from world-class investors including a16z, Benchmark, and First Round Capital.The RoleReducto's platform is what turns a customer's document into a result. Underneath it is advanced job orchestration, document pre and post processing, reliable and fast model inference, along with the deployment platforms that let a bank or an insurer run all of it inside their own environment. We process a billion pages a month, and the customers driving that volume run us in production on workflows where a failure is their incident as much as ours. We're hiring a Head of Platform Engineering that will own the reliability of the platform, shape the future direction, and build the team that executes it.This is a hands-on role. You'll be in design reviews, on incidents, and in the code when it unblocks the team, and you'll spend your first few months shipping as an engineer alongside the team before you fully take on leading it. As AI makes it easier to write code, the expectation that you can solve the hard problems yourself becomes more of the norm.You'll report to our VP of Engineering and work directly with our founders.We would love to meet you if you:Operating record: You have at least 3 years of experience owning reliability, latency, and efficiency for a platform of significant scale, and you can talk about the numbers you moved and how.Hands-on: You've been in hands-on roles recently, and you're comfortable writing design docs, writing code, and reviewing your team's code with a critical eye.Hiring: You have a track record of attracting, hiring, and retaining top tier talent, and you can point to people you brought in who are still doing their best work.Ambiguity: You can find your bearings in environments that move extremely fast and where not everything is spelled out yet. Generally this looks like having done 0 to 1 as a founder, a founding engineer, or the person who started a greenfield project and carried it through.Ownership: You expect to own the roadmap and the technical decision making for your team, and you'd rather bring both to planning than be handed them.Stack: You're familiar with infrastructure-as-code and containerized deployments, and you've operated them in production.Bar: You have a high bar for how things are done technically, you hold your team to it, and you apply it to your own work first.Curiosity: You're deeply curious and eager to learn new technology, stacks, and products, including the ones we haven't picked yet.The Core Work Will Include:Owning Reducto's serving platform end to end, from job orchestration and document pre/post processing through model inference, autoscaling, and throttling, including finishing an in-flight migration of the serving stackBuilding out how we deploy and serve Reducto to customer clouds and on-premise environmentsBuilding the observability that tells us and our customers what the platform is doing, and using it to drive alerting, incident response, and the reliability, latency, and cost-per-document numbers the team is measured onOwning the platform roadmap and the technical decisions behind it, and sourcing and recruiting the platform engineers who will execute itWorking with our Product engineering team to build and scale our agent runtimes and environmentsBuilding our internal data platform that serves internal users and customersWorking closely with our ML and Product engineering teams to roll out new models and deployment capabilitiesBonus points if youHave served ML models, particularly vision-language models, at scaleHave built data platforms for internal users and ML teamsHave built, shipped, and managed on-premise deploymentsHave experience with agent sandboxes, harnesses, and evaluationsThis is an in person role at our office in SF. We're an early stage company which means that the role requires working hard and moving quickly. Please only apply if that excites you.About ReductoNearly 80% of enterprise data is in unstructured formats like PDFsPDFs are the status quo for enterprise knowledge in nearly every industry. Insurance claims, financial statements, invoices, and health records are all stored in a structure that’s simply impractical for use in digital workflows. This isn’t an inconvenience—it’s a critical bottleneck that leads to dozens of wasted hours every week.Traditional approaches fail at reliably extracting information in complex PDFsOCR and even more sophisticated ML approaches work for simple text documents but are unreliable for anything more complex. Text from different columns are jumbled together, figures are ignored, and tables are a nightmare to get right. Overcoming this usually requires a large engineering effort dedicated to building specialized pipelines for every document type you work with.Reducto breaks document layouts into subsections and then contextually parses each depending on the type of content. This is made possible by a combination of vision models, LLMs, and a suite of heuristics we built over time. Put simply, we can help you:Accurately extract text and tables even with nonstandard layoutsAutomatically convert graphs to tabular data and summarize images in documentsExtract important fields from complex forms with simple, natural language instructionsBuild powerful retrieval pipelines using Reducto’s document metadataIntelligently chunk information using the document’s layout data Benefits at ReductoAt Reducto, we’re invested in the well-being and growth of our team. Here’s what we currently offer:Unlimited PTO: We believe great work requires recharging.Lunch: Receive a free lunch to eat with your teammates daily at the officeReimbursed Transportation: Provide us with your receipts and we’ll take care of the costsInsurance: Generous health insurance covering medical, dental, and vision.Health and Wellness Budget: We provide up to $150/mo reimbursement for health and wellness spending, such as gym memberships, fitness classes, or similar.Parental Leave: Work with us to build a leave schedule that works for you and your family Reducto is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.Name *First and LastEmail *Phone Number *InternationalAfghanistanÅland IslandsAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntigua and BarbudaArgentinaArmeniaArubaAscension IslandAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo, Democratic Republic of theCook IslandsCosta RicaCote d'IvoireCroatiaCubaCuraçaoCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland IslandsFaroe IslandsFederated States of MicronesiaFijiFinlandFranceFrench GuianaFrench PolynesiaGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHoly See (Vatican City State)HondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKosovoKuwaitKyrgyzstanLaosLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth KoreaNorth MacedoniaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestinePanamaPapua New GuineaParaguayPeruPhilippinesPolandPortugalPuerto RicoQatarReunionRomaniaRussiaRwandaSaint BarthélemySaint HelenaSaint Kitts and NevisSaint LuciaSaint Martin (French Part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth KoreaSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwazilandSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTristan da CunhaTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVenezuelaVietnamVirgin Islands, BritishVirgin Islands, U.S.Wallis and FutunaWestern SaharaYemenZambiaZimbabwePronounsAdd pronouns to your application so interviewers know how to refer to you when talking to or about you.LinkedIn *Please provide URLAre you open to working 5 days a week onsite in San Francisco? *YesNoIf you have a college degree, what institution(s) did you graduate from? *Have you worked at a startup? *YesNoWill you now or in the future require Reducto to commence or sponsor an immigration case in order to employ you (for example H1-B or other employment based immigration) in the United States? *YesNoResume *Upload fileor drag and drop hereSubmit Application