Fraud Strategy & Analytics Manager

Lead the development and validation of fraud strategies to prevent losses and protect customers.

Fraud Strategy is at the center of keeping JPMorgan Chase strong and resilient. Help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Fraud Strategy is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Fraud Strategy & Analytics Manager within the Fraud Team, you will be responsible for designing and validating fraud strategies, capabilities, and processes including working with Product, Technology and Operations. Your role will require a deep understanding of the business, data analysis to understand root causes, and the use of analytics to design and implement solutions. You will play a pivotal role in promoting end-to-end solutions that mitigate risk while balancing the minimization of revenue loss, operating costs, and customer impact

Job responsibilities:

Manage and enhance Fraud strategy to drive the intended tradeoff between fraud mitigation, financial performance, customer experience, and operational efficiency

Regularly monitor fraud trends and customer frictions to identify opportunities to improve fraud strategy performance

Leverage internal and external data sources and advanced analytic tools to drive accurate fraud detection

Partner with product, technology, and operations to develop new capabilities for better detection and treatment by helping design solutions, develop requirements and test before and after implementations

Collaborate closely with broader fraud strategy team and other cross functional teams to leverage best practice and ensure control and compliance

Stay on top of the industry trends and adopt industry best practices

Drive concise and effective oral and written communications with internal and external partners at different levels

Required qualifications, capabilities, and skills:

MS degree with 7+ years of experience in risk management/data analytics

Excellent collaboration and partnership skills with proven track record in working well with internal teams and external partners

Ability to think strategically to come up with a vison for areas of responsibility, develop roadmaps and drive execution to balance short-term vs long-term solutions

Strong analytical thought leadership with the ability to leverage AI and machine learning to drive effective and innovative solutions

Strong process management and project management skills with the ability to drive capability development

Product management experience

Preferred qualifications, capabilities, and skills:

Relevant fraud strategy experience

This role is not eligible for visa sponsorship now or in the future. Sponsorship includes, but is not limited to, support for I-983 training plans, F-1/OPT or CPT, H-1B, and any other employment authorization or immigration-related action requiring JPMorganChase sponsorship or intervention