Funded companies

Risotto

AI-native internal support agent automating 40-60% of IT & HR tickets

🇺🇸 San Francisco · B2B · Winter 2024

Risotto auto-solves IT support requests using AI

Website LinkedIn0 following

Backed by

Y Combinator

Total tracked

-

Open roles

0

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About Risotto

Risotto is an AI-native internal support platform that automatically resolves 40-60% of IT and HR tickets. Built by IT, for IT—and loved by employees. Traditional help desks bolt AI onto legacy systems. We built Risotto AI-native from day one, with conversational understanding, screenshot reasoning, and end-to-end workflow orchestration built in from the ground up. Risotto integrates with your existing tools (Slack, MS Teams, Jira, Okta, Google Workspace, Zendesk, Freshservice, ServiceNow) to automate common IT support tasks like access provisioning, password resets, general knowledge questions, and approval workflows - all while maintaining enterprise-grade security.

What makes us different: •AI-native architecture, not retrofitted AI •Multi-department support (IT, HR, Legal, Finance) out of the box •Continuous learning from your team's conversations Trusted by: Gusto, Superhuman, Retool, Fundrise, ThoughtSpot, Jobber, Vidyard, Trust & Will, Hazel Health, and more. Backed by Y Combinator (W24), Bonfire Capital, and 645 Ventures.

Open roles

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Talent snapshot

Employee functions

Engineering7
Business Development6
Sales4
Entrepreneurship2
Accounting1
Information Technology1

Employee locations

United States18
California, United States15
San Francisco Bay Area13
San Francisco, CA7
Oakland, CA4
Oregon, United States1

Common skills

JavaScriptPHPMicrosoft OfficeLeadershipMicrosoft ExcelMySQLPython (Programming Language)SQLSocial MediaCustomer ServiceSoftware DevelopmentSalesforce.com