About the role
structured by ORIJob listing>Job detailsTechnical Program Manager - API SupportFull-time|BangaloreApply for this roleJob DescriptionLocation : BangaloreJob Type : Full-timeWork Time: 12 pm - 9 pmAbout Tracxn:Tracxn is a leading global market-intelligence platform covering millions of private companies. We power decision-making for…
What you will do
- Demonstrate a deep understanding of existing APIs and their functionality, enabling proactive problem-solving and optimization
- Work with the product team to see if the client requirements can be solved
- Own the sales pipeline of clients interested in the API offering
- Work closely with the prospects to understand their needs and integration requirements
- Assist in crafting technical aspects of sales proposals and presentations
What they are looking for
- Bachelor's degree in Engineering with 4 to 8 years of work experience
- Good understanding of how to work with APIs
- Data transformation
Nice to have
- Prior experience in customer-centric roles is desirable
Before you apply
- Send your resume to careers@tracxn.com with the subject line “Technical Program Manager - API Support - Tracxn.”
Benefits
- Fixed work timings – 9 hrs × 5 days. Respect for personal time; no taking work home.
- A transparent, meritocratic culture where everyone explains the “why” behind their decisions.
- A candid and collaborative environment that values learning, curiosity, and open discussions.
- Managers and mentors who invest in your growth with timely, actionable feedback.
- Continuous learning through real-time projects and cross-functional exposure.
Full posting text
Job listing>Job detailsTechnical Program Manager - API SupportFull-time|BangaloreApply for this roleJob DescriptionLocation : BangaloreJob Type : Full-timeWork Time: 12 pm - 9 pmAbout Tracxn:Tracxn is a leading global market-intelligence platform covering millions of private companies. We power decision-making for Venture Capital firms, Private Equity, Investment Banks, and Corporates with deep data and insights.About the Role:As a product specialist, you will be responsible for successfully onboarding new clients for API integrations.
You will be responsible for bridging the gap between technical and non-technical stakeholders, providing expertise in API integrations, and guiding clients through the setup of trials using our sandbox environment.Key responsibilities:API Proficiency Demonstrate a deep understanding of existing APIs and their functionality, enabling proactive problem-solving and optimizationWork with the product team to see if the client requirements can be solvedTechnical Sales Support Own the sales pipeline of clients interested in the API offeringWork closely with the prospects to understand their needs and integration requirementsAssist in crafting technical aspects of sales proposals and presentationsClient Onboarding Assist clients in testing API integrations in a sandbox environmentFacilitate the onboarding process, ensuring clients have access to necessary resources and documentationIf needed, coordinate with the engineering team to deliver production ready code/ API calls to the clientPost-Integration Assistance Provide ongoing technical support to clients, ensuring smooth operation and troubleshooting any technical issues that ariseOffer guidance on optimizing API usage and integrating new features or updatesIdentify opportunities to upsell additional services or features to existing clients based on their usage patterns and needsRequirements:Bachelor's degree in Engineering with 4 to 8 years of work experienceGood understanding of how to work with APIsData transformationPrior experience in customer-centric roles is desirableWhat You Can Expect at Tracxn:Fixed work timings – 9 hrs × 5 days.
Respect for personal time; no taking work home.A transparent, meritocratic culture where everyone explains the “why” behind their decisions.A candid and collaborative environment that values learning, curiosity, and open discussions.Managers and mentors who invest in your growth with timely, actionable feedback.Continuous learning through real-time projects and cross-functional exposure.If this sounds like you - or you know someone who’d be a great fit - send your resume to careers@tracxn.com with the subject line “Technical Program Manager - API Support - Tracxn.”