Experience Senior · 6+ yrs (3+ years)
About the role
structured by ORICareers at SymphonyJoin us in building voice AI simulations for large enterprises. We're transforming how insurance companies train and operate.About SymphonySymphony is building voice AI sims for large enterprises.
What you will do
- Take full ownership of new product features — from scoping and user experience design to implementation across the frontend, backend, database, and infrastructure layers
- Refine and test prompts and build new agentic features, researching novel approaches to improve reliability of LLM-based functionality
- Collaborate with founders to scope, plan, and prioritize new features
- Lead engineering best practices and code quality standards, leveraging AI coding tools to accelerate development and maintain technical excellence
- Work directly with enterprise customers—from sales and onboarding to implementation and ongoing support—to ensure successful adoption and feedback-driven iteration
What they are looking for
- 3+ years of software engineering experience, owning end-to-end development efforts and leading technical decisions
- Experience across the stack, including frontend frameworks like React/Next.js, backend technologies like Node.js or Flask, relational databases, and/or infrastructure management
- High ownership - you're not afraid to take accountability for large bodies of mission-critical work
- Strong verbal and written communication skills that enable crystal-clear, unambiguous collaboration with customers, teammates, and during technical discussions
- Opinionated about code quality and architectural decisions, with a bias toward maintainability, clarity, and long-term scalability
- Able to operate with minimal direction—proactively asking questions, doing your own research, and engaging others to resolve ambiguity
Nice to have
- Prior experience founding a software startup
- Built tools leveraging LLMs or ML in production
- Experience with real-time applications and technologies such as WebRTC, WebSockets, or streaming media pipelines
- Experience working on enterprise SaaS applications
LLMMLReactNext.jsNode.jsFlaskWebRTCWebSockets
Full posting text
Experience: 3+ years of software engineering experience
Own end-to-end product development, build voice AI features, and work directly with enterprise customers.