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AI / ML

AI/ML Engineer

Rulebase

3–6 yrsOn-site · New York, NY, USFull-timeListed 1mo ago
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Y Combinator

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🇺🇸 New York City

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RulebaseAI customer operations for regulated industries. https://rulebase.coJobs at RulebaseFounding GTM LeadNew York, NY, US$120K - $150K0.50% - 0.90%3+ yearsApply Now ›Member of Technical StaffNew York, NY, US$150K - $200K0.20% - 1.00%3+ yearsApply Now ›Why you should join RulebaseCustomer conversations are the heartbeat of any service business. But as teams grow and interactions scale across channels, it becomes nearly impossible to know what's actually happening on the front lines.

Quality slips. Issues go unnoticed. Customer trust erodes quietly. Rulebase gives modern support teams the visibility and confidence they’ve always needed. We’re building a real-time QA and insight platform that watches every call, chat, and email. It surfaces moments that matter, guides agents as they work, and helps teams understand and improve the customer experience as it happens. With a live intelligence engine that never misses a detail, we help companies run sharper operations and deliver better service without scaling linearly.

If you care about building systems that support people doing hard, high-stakes work, and you want to work with a focused, experienced team on problems that actually matter, join us. RulebaseBatch:F24Team Size:4Status:ActiveLocation:New York City, NY FoundersGideon Ebose CEOGideon Ebose CEOChidi Williams CTOChidi Williams CTO

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