Experience Senior · 6+ yrs (11+ years)
About the role
structured by ORIZep AIAgent Context Is Hard. We Fixed It.Head of Forward Deployed Engineering$220K - $270K•1.20% - 1.75%•San Francisco, CA, US / Remote (US)Job typeFull-timeRoleEngineering, Full stackExperience11+ yearsVisaUS citizen/visa onlySkillsAmazon Web Services (AWS), Go, Kubernetes, Python, TypeScript, Terraform, AI…
What you will do
- Own the technical outcome for our largest accounts, from the first architecture conversation through 90 days in production.
- Write code. Integration work, reference architectures, deployment tooling, and fixes in the product itself.
- Deploy Zep inside customer infrastructure across Managed, BYOK, and BYOC, and work directly with the platform and security teams who have to approve it.
- Define the engagement model. Decide which accounts get embedded support, and set how that work is scoped and priced.
- Hire the team. You define the bar and lead the engineers you bring in.
What they are looking for
- 10+ years across software engineering, forward deployed engineering, solutions architecture, or sales engineering, with several of those years as a hands-on engineer.
- You have taken enterprise deployments from first call to production under a security review and a fixed deadline.
- 3+ years leading customer-facing technical people, or a clear case for why you are ready to.
- Strong Python, plus Go or TypeScript.
- You have shipped a non-trivial agentic system to production.
- Comfortable in customer infrastructure: AWS, Kubernetes, Terraform, and the identity and encryption work a BYOC install requires.
- You raise risks early, including when it is inconvenient for the person you are talking to.
Before you apply
- Location requirement: San Francisco, CA, US / Remote (US)
- Visa constraint: US citizen/visa only
Amazon Web Services (AWS)GoKubernetesPythonTypeScriptTerraformAI Agents
Full posting text
Experience: 11+ years
Getting Zep into production in customer environments is its own engineering problem, and you own it. You will lead our deployments and build the team that runs them.