Mainframe CICS Systems Engineer

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Lead Cloud & Infrastructure Engineering position at the Vice President level, which is part of the job family responsible for managing and optimizing technical infrastructure and ensuring the seamless operation of IT systems to support business needs effectively.

Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.

Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on.

Enterprise Technology & Services (ETS) delivers shared technology services for Morgan Stanley supporting all business applications and end users. ETS provides capabilities for all stages of Morgan Stanley's software development lifecycle, enabling productive coding, functional and integration testing, application releases, and ongoing monitoring and support for over 3,000 production applications.

ETS also delivers all workplace technologies (desktop, mobile, voice, video, productivity, intranet/internet) in integrated configurations that boost the personal productivity of employees. Application and end user functions are delivered on a scalable, secure, and reliable infrastructure composed of seamlessly integrated datacenter, network, compute, cloud, storage, and database functions.

The Enterprise Z organization (EZ) is a technology enabler for the business by providing a strong, resilient, and stable platform to host and enable business innovation/growth in our lines of business and global locations. EZ consists of experienced administration, operations and engineering staff required to support the platform. In addition to flexible hours, the Firm enables its staff to work remotely. The EZ engineers work with the latest hardware and software technologies. The IBM z platform and the mainframe disk and tape technologies are frequently refreshed across our datacenters.

The Mainframe CICS Systems Programmer/Engineer is responsible for all phases of CICS engineering, system and software maintenance, and CICS related operational functions. The candidate must be comfortable working with CICS in a 24x7 large scale Sysplex and CICSPlex environment and must be able to interface with application developers and operations teams. The CICS engineer should have strong analytical, organizational and communication skills, as well as in-depth knowledge in CICS performance & tuning, debugging and dump analysis.

On-call support and maintenance outside of normal working hours are needed to support the CICS environment and to resolve issues.

What you'll bring to the role:

• Knowledge of SMP/E, software upgrades and maintenance
• Knowledge of all CICS parameters that control performance in a CICSPlex environment.
• Knowledge of CICS SMF record structure and the CICS Performance Analyzer tool to gather statistics necessary to tune CICS regions
• Experience with CICSPlex SM implementation & customization, dynamic transaction routing, etc.
• Knowledge of the CICS resource definitions, including those that pertain to CICS region performance
• Experienced with the CICS monitoring tools such as Sysview for CICS.
• Ability to perform problem determination, dump analysis and performance tuning
• Knowledge of Cobol to support application developers
• Experience with Mainframe Websphere MQ
• Excellent oral/written communication skills

Skills desired:

• Assembler, COBOL and REXX coding and knowledge of CICS Exits
• Web application support in a CICS TS V6.x environment
• Understanding of zOS facilities such as: APF, Linklist, VSAM, LPA, RLS, Coupling Facility
• Utilization of CICS Configuration Manager
• Working knowledge of zOS & CICS Explorer
• Understanding of CICS REST Services

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