Experience Fresher-friendly - open to freshers / early-career candidates

About the role

structured by ORI

CardinalRevenue Agents for GTM teamsFounding Customer Engineer$100K - $200K•0.50% - 1.00%•San Francisco, CA, USJob typeFull-timeRoleEngineering, Full stackExperienceAny (new grads ok)VisaUS citizen/visa onlyConnect directly with founders of the best YC-funded startups.Apply to role ›Jianna LiuCTOJianna LiuCTOAbout…

What you will do

Own first response in customer Slack channels — reproduce, diagnose, and give a real answer, fast
Ship fixes directly: bugs on live campaigns, data and enrichment issues, sequence and sender misconfigurations, backfills, one-off scripts
Decide what's a same-day fix versus what needs a spec, and write the spec when it's the latter
Join onboarding and weekly check-in calls; unblock customers live rather than taking notes
Build the internal tooling that makes the next fix faster — admin views, replay and debugging tools, health checks that catch problems before the customer does

What they are looking for

You don't file the bug, you fix it. A customer waiting on you is a thing you feel. You move fast without confusing fast for sloppy, and you know which of the two a given situation calls for.
You're comfortable dropping into unfamiliar code and following a problem wherever it goes — frontend state, API, queue, third-party integration, someone else's rate limit. You're fluent in logs, traces, and production data.
You can tell the difference between what a customer asked for and what they actually need, and you can say so without being difficult about it. You write clearly under pressure, including when the answer is "this is broken, here's when it'll be fixed."
You've worked at a sales-adjacent company — an outbound tool, a CRM, a sales intelligence platform, a revenue-tech startup — or you've been the technical person at a startup who actually built and ran the outbound motion yourself.

Nice to have

Have done forward-deployed, solutions, or support engineering at a technical product company — and have opinions about how to do it without becoming a ticket queue
Have founded a company, been an early engineer at a YC-stage startup, or shipped a product 0→1
Have built or worked at a GTM/sales/CRM/enrichment tool — Apollo, Outreach, Clay, Attio, HubSpot, Salesforce, Gong, Common Room, or anything in that orbit
Are a power user of GTM tools yourself — you've actually run outbound, written sequences, and fought with deliverability
Have built internal tooling or observability that other people ended up depending on

Full stackOutbound salesDebuggingLogsTracesAPIFrontendEnrichmentSlackApolloOutreachClayLinearAttio

Full posting text

Experience: Any (new grads ok)

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