Experience Senior · 6+ yrs (5+ years)
About the role
structured by ORIAbout SolarSquare Energy: At SolarSquare we are building the Home-Energy brand of future India. We help homes switch to rooftop solar and move away from traditional coal electricity.
What you will do
- Oversee daily operations to maintain a high-standard customer experience.
- Ensure proper store infrastructure, including security, hygiene, maintenance, and ambiance.
- Manage kiosk coordination, in-store events, and BTL activities.
- Lead, train, and coach the Experience Leads on customer service, sales approach, and performance goals.
- Monitor and improve the lead conversion funnel from footfall to deal closure.
What they are looking for
- 5+ years of experience in retail sales & store management.
- Strong team leadership and performance coaching abilities.
- Experience in CRM tools, sales funnel tracking, and data-driven decision-making.
- Excellent communication, customer service, and problem-solving skills.
- Demonstrated ability to meet targets and drive high-conversion store environments.
Nice to have
- Background in solar, real estate, financial services, or premium consumer goods.
- Hands-on exposure to BTL marketing, in-store events, and customer activations.
- Passion for renewable energy, sustainability, and impact-driven work.
Retail SalesStore ManagementTeam LeadershipCustomer ServiceProblem SolvingBTL MarketingCRM
Full posting text
Experience: 5-10