Experience Not stated in the posting - worth applying if the stack matches
About the role
structured by ORIAbout the Company –• SolarSquare is India's most trusted and fastest growing residential & commercial solar company.• Our aim is to simplify solar for families looking to make the switch. We are a D2C residential solarbrand - we design, install and finance rooftop solar systems for homes across India.• We are…
What you will do
- As part of the training, observe on site sales in person or via recordings
- Evaluate adherence to process, conversation & experience quality, and overall pitch effectiveness across the field sales team
- Regularly review and help optimize calling scripts based on customer response patterns, business objectives, and campaign changes.
- Speak with customers post-meeting to capture key questions, objections, and concerns - translating these into practical FAQs and coaching points the sales team can use daily
- Identify frequently missed behaviours and gaps in communication, and work with sales / training teams to improve pitch quality
What they are looking for
- 1 – 4 years in Sales / Customer Experience / QA / Sales Training Field sales / inside sales
- Experience handling and managing customer complaints Customer Experience / CX roles
- Call quality analysis (BPO/EdTech/Insurance/Hospitality)
EmpathyEmotional intelligenceCommunicationListening SkillsAttention to detailPattern RecognitionStakeholder managementAnalytical abilityAI tools
Full posting text
Experience: 1-4