Experience 1–3 yrs (0–3 years)
About the role
structured by ORIRelationship Manager (Trainee) - SolarSquare● Location: Pune (Work From Office – Mandatory)● Work Schedule: 6 days a week● Working Hours: 10:00 AM – 7:00 PM● 0-3 years of experience in customer facing rolesAbout SolarSquareSolarSquare is India’s most trusted and fastest growing residential and commercial…
What you will do
- Own the end-to-end customer journey after a rooftop solar system purchase.
- Provide clear and proactive updates on installation milestones and timelines.
- Handle customer queries with empathy, professionalism, and patience.
- Identify and resolve potential issues early to ensure high customer satisfaction.
What they are looking for
- 0-3 years of experience in customer facing roles
- Excellent verbal communication skills
- Comfort communicating in Hindi and English
- Strong ownership and accountability
- Ability to remain calm and patient in customer conversations
Nice to have
- Additional regional language proficiency is a plus
Customer ServiceVerbal CommunicationHindiEnglish
Full posting text
Experience: 0-3 Year