Experience Senior · 6+ yrs (0–3 years)
About the role
structured by ORIAbout SolarSquare:At SolarSquare we are building the Home-Energy brand of future India. We help homes switch to rooftop solar and move away from traditional coal electricity.
What you will do
- Involved in the End-to-End Sales process from Lead Generation to Order Collection and payment Collection.
- Generating leads from multiple platforms.
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
What they are looking for
- The candidate should have excellent communication skills both written and verbal
- The candidate should be a problem solver and should be able to coordinate with multiple stakeholders.
- The candidate should be able to resolve conflicts with the customer
- The candidate should be a team player
- Extensive experience in gathering and interpreting customer experience information.
- Solid knowledge of online customer engagement platforms and channels
- Proficiency in MS Office
communication skillsproblem solvercustomer engagementsalesMS Office
Full posting text
Experience: 0 - 3 years