Cluster Manager

Press F5 to refreshPositive ActionNegative ActionHeaderFooter Cluster Manager\[64685861\] Posted Date 15 Sep, 2026 Business Electronics Supply Chain Family Transportation Functional Business Area Supply Chain Location Gurgaon Job Responsibilities "Manage hub operations across and implement process improvement initiatives Ensure seamless operations across clusters and manage & monitor overall P&L and operations for the cluster. Drive cluster Linehaul performance, quality & expansion and also manage ground & network operations, network capacity utilization, network cost. Drive business partner development and evaluation, ensure cost optimization, and support in driving cluster/national projects. Ensure SID & stocks management / PI, Quality management Perform metrics reporting and data analysis tasks to identify issues and opportunities for process improvements-Implement Implement best practices and keep innovating to create better operational services. Drive cost optimization & cost control initiatives. Ensure 100% service levels achieved. Drive review of current processes and coordinate with relevant internal stakeholders to implement process improvements Ensure adherence of policies, process, systems and SLA's and monitor customer complaints, conducts root cause analysis and provide solution to enhance customer level satisfaction Lead, manage & motivate the team; provide functional guidance and training Constantly review and evaluate the performance of team, service providers and give feedback and plans for improvement" Education Requirements Graduation/Post Graduation Experience Requirements 8 - 12 yrs Skills & Competencies "Process orientation Quantitative, Logical & Analytical skills SAP/Full WMS Systems knowledge Logistics management Distribution & network management Vendor management Cost management/Compliance management Leadership Skills, Goal orientation & Strategic thinking Analytical ability Collaborative problem solving Managing ambiguity Attention to detail"