Experience Fresher-friendly - open to freshers / early-career candidates
About the role
structured by ORIAbout UsAt Bhanzu, our mission is to make math engaging, sparking curiosity and confidence in young learners. Bhanzu has successfully raised a $16.5M Series B funding round, led by Epiq Capital, with support from Z3Partners!We are changing the way math is learned and are blossoming into India's leading math education…
What you will do
- Oversee the entire renewal process for existing customers, ensuring timely and effective communication regarding contract renewals
- Build and maintain strong relationships with clients to understand their needs, address concerns, and promote loyalty to Bhanzu's offerings
- Work closely with customer success, marketing, and product teams to align strategies and enhance customer satisfaction
What they are looking for
- Excellent written and verbal communication skills.
- Ability to work under pressure.
- Laptop is mandatory.
- Willing to work in a startup environment (fast paced).
- Willing to work 6 days a week.
Customer RetentionCustomer SuccessCommunication
Full posting text
Experience: 0.6 years