About the role
structured by ORIBack to jobsBilling and Collections SpecialistIrvine, CaliforniaApplyBilling and Collections Specialist (located in Southern CA) Employment Type: Full-time, On-site (Irvine, CA)Compensation: $26-33 per hour (based on experience) About Understood Care Understood Care was founded by clinicians, patient advocates, and…
What you will do
- Focus primarily on payment posting, paper denials and A/R
- Submit and track claims accurately and in a timely manner
- Monitor claim status and proactively follow up on unpaid or denied claims
- Identify billing discrepancies and support resolution efforts
- Ensure accurate documentation and compliance with payer requirements
What they are looking for
- 5 years of experience in healthcare billing and collections
- Strong understanding of working with in house built systems
- Familiarity with payer portals and claims management processes
- Strong attention to detail and organizational skills
- Ability to manage multiple deadlines independently
- Excellent written and verbal communication skills
Nice to have
- Experience with healthcare administration systems is a plus
Benefits
- Competitive hourly pay ($26-$33/hour)
- Collaborative and mission-driven team environment
Full posting text
Billing and Collections Specialist (located in Southern CA)
Employment Type: Full-time, On-site (Irvine, CA) Compensation: $26-33 per hour (based on experience)
About Understood Care
Understood Care was founded by clinicians, patient advocates, and healthcare leaders to make healthcare simpler, safer, and more supportive for older adults. We provide Medicare-covered patient advocacy services and work only for our clients, not hospitals or insurance companies. Each client is paired with a dedicated advocate who helps them navigate care, reduce costs when possible, and make confident healthcare decisions because healthcare should feel human.
Position Overview
Understood Care is seeking a detail-oriented and results-driven Billing and Collections Specialist. This role will focus primarily on billing operations, claims follow-up, and collections to ensure accurate and timely reimbursement. The ideal candidate is organized, proactive, and experienced in managing billing workflows and resolving outstanding balances efficiently.
Key Responsibilities
Billing & Claims Management
Focus primarily on payment posting, paper denials and A/R
Submit and track claims accurately and in a timely manner
Monitor claim status and proactively follow up on unpaid or denied claims
Identify billing discrepancies and support resolution efforts
Ensure accurate documentation and compliance with payer requirements
Collections & Reimbursement
Manage accounts receivable and follow up on outstanding balances
Communicate with payers regarding claim status and payment issues
Support reconciliation of payments and remittance posting
Track and report on billing and collections progress as needed
Administrative Support
Maintain organized billing records and documentation
Collaborate with internal teams to ensure accurate provider and patient data
Support process improvements to strengthen billing workflows
Qualifications
5 years of experience in healthcare billing and collections
Strong understanding of working with in house built systems
Familiarity with payer portals and claims management processes
Strong attention to detail and organizational skills
Ability to manage multiple deadlines independently
Excellent written and verbal communication skills
Experience with healthcare administration systems is a plus
What We Offer
Competitive hourly pay ($26-$33/hour)
Full-Time position in office in Irvine, CA
Collaborative and mission-driven team environment