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· Marketing Strategy

Marketing Strategy Lead

JPMorgan Chase

Senior · 5+ yrsOn-site · Plano, TX, United States / Columbus, OH, United StatesListed 1mo ago
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Experience Senior · 6+ yrs (5+ years)

About the role

structured by ORI

Lead marketing strategy to grow market share, deepen customer engagement, and unify business lines under one cohesive vision You can keep the corporate title market if needed. Chase Home Lending makes the dream of homeownership possible.

What you will do

  • Understand commercial context through market, competitor, and customer insights and identify opportunities through product mix, share, and customer gap analysis
  • Design and bring to market compelling offers, campaigns, and partnerships using test-and-learn methodologies while accounting for factors such as financial return, execution constraints, and risk & controls
  • Lead strategic initiatives that engage target audiences along the homebuying journey across digital, branch, and advisor channels
  • Partner with Insights team on customer research projects to support high-stakes growth opportunities and manage research budget
  • Share market insights with Marketing organization including competitor product launches, strategic moves, offers/campaigns, and marketing spend

What they are looking for

  • 5+ years of experience in marketing strategy or execution
  • Strategic & Analytical Thinking: Apply management skills such as opportunity assessment, structured problem solving, sizing, prioritization, hypothesis testing, and execution planning
  • Cross-functional Execution: Work effectively in a matrixed environment across Home Lending Marketing and partners such as Insights, Product, Decision Science, and Finance
  • Communication: Build narratives around complex topics and communicate in written and verbal formats with senior leadership
  • Advanced MS Excel and PowerPoint skills
  • Bachelor’s degree from an accredited institution

Nice to have

  • Marketing Strategy: Apply key concepts such as segmentation, targeting, lifecycle/journey, messaging, optimization, and consumer experience
  • Marketing Communication: Deploy multichannel marketing campaigns (owned media, paid media, branch, and local) with cross-functional partners using modern marketing stacks across web, mobile apps, CRM, CDP, and marketing automation
  • AI: Use AI tools & platforms including large language models (LLMs) to accelerate business outcomes and efficiency while adhering to risk, controls, and data-use guidelines
  • Home Lending Industry: Understand industry drivers such as macroeconomic environment, interest rates, housing inventory, regulatory environment, pricing, competitive landscape, and consumer segments
  • Master’s degree/MBA in Marketing from an accredited institution
Marketing StrategyOpportunity AssessmentStructured Problem SolvingPrioritizationHypothesis TestingExecution PlanningMultichannel MarketingSegmentationMS ExcelMS PowerPointCRMCDPLLMs
Full posting text

Lead marketing strategy to grow market share, deepen customer engagement, and unify business lines under one cohesive vision

You can keep the corporate title market if needed.

Chase Home Lending makes the dream of homeownership possible. We offer purchase and refinance home loans, help customers access equity in their homes, service residential mortgage loans, and provide affordable housing solutions. Home Lending is ranked #1 in mortgage servicing and #5 in mortgage originations, reaching more than 80 million households.

As Vice President on the Marketing Strategy team, you will drive key business objectives including market share growth, customer engagement, and integration across lines of business aligned with “One Chase”.

Job Responsibilities:

Understand commercial context through market, competitor, and customer insights and identify opportunities through product mix, share, and customer gap analysis

Design and bring to market compelling offers, campaigns, and partnerships using test-and-learn methodologies while accounting for factors such as financial return, execution constraints, and risk & controls

Lead strategic initiatives that engage target audiences along the homebuying journey across digital, branch, and advisor channels

Partner with Insights team on customer research projects to support high-stakes growth opportunities and manage research budget

Share market insights with Marketing organization including competitor product launches, strategic moves, offers/campaigns, and marketing spend

Required Qualifications, Capabilities and Skills:

5+ years of experience in marketing strategy or execution

Strategic & Analytical Thinking: Apply management skills such as opportunity assessment, structured problem solving, sizing, prioritization, hypothesis testing, and execution planning

Cross-functional Execution: Work effectively in a matrixed environment across Home Lending Marketing and partners such as Insights, Product, Decision Science, and Finance

Communication: Build narratives around complex topics and communicate in written and verbal formats with senior leadership

Advanced MS Excel and PowerPoint skills

Bachelor’s degree from an accredited institution

Preferred Qualifications, Capabilities and Skills:

Marketing Strategy: Apply key concepts such as segmentation, targeting, lifecycle/journey, messaging, optimization, and consumer experience

Marketing Communication: Deploy multichannel marketing campaigns (owned media, paid media, branch, and local) with cross-functional partners using modern marketing stacks across web, mobile apps, CRM, CDP, and marketing automation

AI: Use AI tools & platforms including large language models (LLMs) to accelerate business outcomes and efficiency while adhering to risk, controls, and data-use guidelines

Home Lending Industry: Understand industry drivers such as macroeconomic environment, interest rates, housing inventory, regulatory environment, pricing, competitive landscape, and consumer segments

Master’s degree/MBA in Marketing from an accredited institution

Marketing & CommunicationsMarketing Strategy
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JPMorgan Chase

Financial Services

With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services. Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms JPMorgan Chase & Co. is an

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