Fund Operations - Client Servicing Associate (Japanese Speaker)

Join us in this unique role to support our institutional asset managers and owners based around the Asia Pacific region.

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Operations Services Delivery Team, where we provide a range of services to institutional asset managers and owners based around the Asia Pacific region.

As a Client Services Associate in Fund Operations Team, you will be responsible for the production and delivery of Financial Statements of Accounts and related accounting and/or portfolio information. Certain oversight functions are also performed on compliance and performance reports sent both to the clients and their investment managers. You will be primarily responsible for the day-to-day service management of clients, ensuring queries are answered, problems are resolved and issues are escalated.

You will serve as the point of escalation for the clients and have a broad knowledge of fund accounting , along with sound experience of managing clients.

Job responsibilities:

Produce and validate a suite of International Financial Reporting Standards (IFRS)-compliant and regulatory reports timely and accurately

Take full ownership for all reporting activities, hub governance and project management of service change request

Analyze client accounting records and escalation, where appropriate, of any potential issues identified

Coordinate visits to accounting clients, for periodic service reviews, accounting, technology training, etc.

Take leadership role between internal and external parties (e.g. Clients, Fund Managers, Relationship Managers, Client Service etc.) to handle accounting or product-related issues that may arise and ensure there is path to green

Maintain orderly set of records for each client, including client service level agreements, to facilitate query management and internal or external audits

Support of the continuous development of processes and controls within the group

Provide training and development for the junior members of the group

Required qualifications, capabilities, and skills:

Bachelor’s Degree in Finance, Accounting, or related disciplines

At least 6 years of financial reporting, audit or fund accounting experience

Good understanding of security types and the respective accounting treatment

Knowledge of stock market practices and data vendor systems (e.g. Bloomberg).

Detailed understanding of Microsoft Office applications (e.g. Excel, Visual Basic for Applications (VAS), Access, Word etc.)

Fluency in written and spoken Japanese is required in order to communicate with Japanese stakeholders and clients

Professional approach to delivering quality client service

Committed approach with the ability to communicate effectively within a small team

Flexible and willing to work additional hours at peak reporting times if necessary

Highly motivated, execution driven, flexible, and versatile character with ability to influence and negotiate for results.

Strong end to end ownership, governance, controls, risks and dependency management

Preferred qualifications, capabilities, and skills:

Experience of International Financial Reporting Standards (IFRS) and/or International Accounting Standards (IAS) is an advantage

Strong analytical and problem-solving skills with operational experience in other products such as Investment Compliance (post trade monitoring - understanding of investment guidelines/breach investigation process) and/or Performance Analytics (performance analysis/reporting) process/platforms is preferred