GSC: Senior Control Manager (HCIB Technology - Western Markets)

- Search Jobs - GSC: Senior Control Manager (HCIB Technology - Western Markets) GSC: Senior Control Manager (HCIB Technology - Western Markets) Job ID 288684 Location Poland Area of interest Technology Job type Permanent - Full Time Work style Hybrid Working Opening date 19-Aug-2026 Closing date 22-Oct-2026 Apply Job Advert Details Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Your career opportunity The GCIO Chief Control Office (CCO) team plays an important role in enabling the bank to operate within its risk appetite by ensuring efficient and effective risk and control management. We do this by providing operational risk and control expertise, specialist technical knowledge and a deep understanding of the businesses and functions we serve. Key activities include implementation and oversight of the Group’s Risk Management Framework, ongoing and targeted controls assessments, implementing and maintaining robust risk governance, and championing a proactive risk culture. GCIO CCO works closely with partners across all lines of defence and is responsible for maintaining positive relationships with our regulators and external partners. We are currently seeking a bold and experienced Senior Controls Manager to join the CIB (Western Markets) Technology CCO team. What you’ll do - Actively review TCS GRAS and KCIs position and discuss risk impact with relevant stakeholders to achieve compliance trajectory for HCIB/US/LAM technology estate. - Oversee consumed position for HCIB, US and LAM Technology, identify parties owning the remediation and drive discussions on required uplifts to achieve expected compliance position. - Act as trusted advisor for senior management within remit area on how to accurately manage their operational risk i.e., risk assessments, control environment, issues management - Partner with Regional Risk Owners / Business Risk Teams to ensure impact of the control effectiveness including key remediation timelines and key issues are adequately messaged. - Provide Senior Management with updates on any relevant changes to policy or projects related to operational risk that have an impact on their area of responsibility. - Ensure issues are proactively identified and documented in Helios with the right level of detail including impact assessment and success criteria, owning control linkage decisions for issues. Support issue closure process including advice on closure documentation to ensure sustainable remediation and driving formal concurrence documentation for H/VH issues. Execute read across activities and driving thematic issues reviews across control domains. - Support governance submissions pertaining to Risk and Controls management. - Drive consistent responses to Internal Audits for HCIB/US/LAM coverage areas. - Ensure events are appropriately documented in Helios with the right level of detail and owning control reviews off the back of PIRs/MIRs. What you need to have to succeed in this role - At least 5 years of hands-on experience with one or more or the control capabilities in the Technology and Cyber Risk domain either directly or as a 1/2/3LOD control management function - At least 5 years of hands-on experience and subject matter expertise in management of operational risk, non-financial risk and/or technology and information security risk. - Experience across IT, Operations, Risk Management, and / or Audit roles requiring management of diverse risk types is desirable. - Previous experience of identifying, defining and solving problems that have impact on your work or the wider business. Ability to present complex issues concisely to senior partners using non-technical language. - Financial Services or other highly regulated industry experience/exposure is preferred including experience dealing with regulatory bodies and engagement - Strong communication skills to influence and challenge stakeholders. - Ability to work independently with limited supervision. - Active industry recognized certificates will be an asset, e.g. CISA, CISSP, CRISC, CCSP etc. What we offer The pay range for this role is 21 259 PLN - 31 883 PLN (monthly, gross). Additional car allowance in the amount of 4786 PLN (monthly, gross). Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance. We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing. - Additional bonuses for recognition awards - Multisport card - Private medical care - Life insurance - One-time reimbursement of home office set-up (up to 800 PLN) - Cafeteria platform - Employee assistance program - Additional contributions to PPK scheme - Corporate parties & events - CSR initiatives - Nursery discounts - Financial support with trainings and education - Social fund - Flexible working hours - Free parking If your CV meets our criteria, you should expect the following steps in the recruitment process: - Online behavioural test (for external candidates only) - Telephone screen (for external candidates only) - Interview with the hiring manager Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. If you have a need that requires accommodations or changes during the recruitment process, please let us know. We are looking to hire as soon as possible so don’t wait and apply now! You'll achieve more when you join HSBC. We thank all interested candidates for their applications. We reserve the right to contact only selected candidates. In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com Apply