CISAMRMFRE- SQL Admin_ JL3

# Find your next job at Infosys Skill/Keyword Location Select location AllBangaloreBhubaneswarChennaiCoimbatoreGurgaonHyderabadIndoreJaipurKolkata(wb)MangaloreMumbaiMysoreNagpurNavi Mumbai(ma)NoidaPuneTrivandrum Find Jobs Get a head start by uploading your resumeinfo + Upload Resume Hot Jobs in All Locations Browse More Jobs Previous;) BANGALORE, Infosys Limited CISAMRMFRE-Oracle DBA-JL3 Work Experience of 3 Years to 4 Years Oracle DBA JD Offshore: 1\. Design, implementation and administration of Oracle Clusterware and multi-node environment (Must) 2\. Good troubleshooting skills on Oracle clusterware (Must) 3\. Design, implementation and administration of Oracle multi-tenant architecture 4\. Design and implement DR plans & HA solutions and recommendations. Sound knowledge of DataGuard. This is a must on multi-node architecture. (Must) 5\. Good hands on experience of implementation and administration of OEM and matrix configuration (Must) 6\. Configuration and administration of Oracle ASM (Must) 7\. Hands on experience on analysis of AWR, ADDM, ASH and Query Execution plan. 8\. Expertise in Oracle backup and recovery including RMAN with various tools 9\. Patching and upgrades 10\. Managing and configuring Oracle services 11\. Expertise in Oracle basics, LISTENER configuration, TNSNAMES, and other general administration PUNE, Infosys Limited Genesys Engineer Work Experience of 3 Years to 5 Years Design, develop, and support Genesys Contact Center solutions. Configure and maintain IVR applications, call flows, routing strategies, and reporting solutions. Work on Genesys components such as GVP, Composer, IRD, Routing, SIP Server, UCS, CME, WFM, and Reporting tools. Develop and troubleshoot voice applications and self-service solutions. Integrate contact center platforms with CRM and third-party applications. Monitor system performance and ensure high availability of contact center environments. Perform root cause analysis and resolve production issues. Collaborate with business stakeholders to gather requirements and implement solutions. Participate in deployments, upgrades, migrations, and system enhancements. Required Skills Strong experience in Genesys Contact Center Platform. Hands-on experience in IVR Design & Development. Knowledge of Call Routing, SIP, CTI, Voice Gateway, and Telephony Concepts. Experience with Genesys Engage/Cloud CX environments. Understanding of Contact Center Operations and Customer Experience solutions. Experience with troubleshooting and production support. Basic knowledge of SQL, APIs, and integration technologies. Excellent communication and stakeholder management skills. CHENNAI, Infosys Limited Principal Consultant\_ GDLYPGM Work Experience of 10 Years to 20 Years 1\. Market Development: Persuade clients to provide industry-wide references IN ORDER TO support revenue growth outside the account and increase ROI on events. 2. Customer Prospecting: Provide client introductions, customer context etc. To support the HBU G/EM’s efforts in his/her account IN ORDER TO open diverse service-lines (HBUs) in his/her account. 3. Opportunity Identification and Qualification: Navigate the account to identify varied kinds of deals in the account IN ORDER TO increase Infosys revenue and HBU mix and improve market share. 4. Proposal Development: Internal: Form pursuit team across Bus/external partners if needed. Position client-facing team with client, explain client context, coach the pursuit team, suggest win price and drive this among various Bus based on competitive intelligence, future potential, positioning with client. Drive consensus between Bus on pricing (including revenue transfer if required). Recommend and defend win-price at the appropriate levels (considering the size of the deal) of management/finance and procure all approvals. External: Clarify client expectations (where possible, coach the client on what s/he can expect based on knowledge of the account and industry). Collect ground level intelligence on client drivers and competitor moves. Set expectations and ratify the solution with client IN ORDER TO demonstrate business value to the client maintain Infosys price premium BANGALORE, Infosys Limited CISAMRMFRE- SQL Admin\_ JL3 Work Experience of 3 Years to 4 Years Expertise in Database Administration on Production Servers with server configuration and management with troubleshooting capabilities. Hands on experience in configuration and management of SQL Server High Availability and DR strategies Proficiency and expertise in SQL Server backup and recovery Expertise in user management, roles and permissions Hands on experience in configuring SQL Server and Windows service pack upgrades Hands on experience of SQL Server upgradation and migration Sound knowledge of DB maintenance plans and SQL server agent jobs management Hands on experience on SQL Server replication configuration and management Implementation, troubleshooting SQL Server always on Performance & Tuning Expertise in Database Administration on Production Servers with server configuration and management with troubleshooting capabilities. Hands on experience in configuration and management of SQL Server High Availability and DR strategies Proficiency and expertise in SQL Server backup and recovery Expertise in user management, roles and permissions Hands on experience in configuring SQL Server and Windows service pack upgrades Hands on experience of SQL Server upgradation and migration Sound knowledge of DB maintenance plans and SQL server agent jobs management Hands on experience on SQL Server replication configuration and management Implementation, troubleshooting SQL Server always on Performance & Tuning Handling P1,P2 incidents. Do the RCA using problem ticket. Analyse the recurring incidents and give a preventive solution to fix it. BANGALORE, Infosys Limited CISAMRMFRE-Command Center Analyst Admin-JL3 Work Experience of 3 Years to 4 Years Required Skills • Strong understanding of ITIL Incident, Problem, Change, and Service Management processes. • Experience in Major Incident and Escalation Management. • Knowledge of infrastructure services including Server, Network, Cloud, End User Computing, and Security operations. • Strong analytical and troubleshooting capabilities. • Excellent verbal and written communication skills. • Stakeholder and client management experience. • Dashboarding and reporting knowledge using Excel, Power BI, ServiceNow, or monitoring tools. • Ability to work under pressure and manage multiple critical incidents simultaneously. Qualifications • Bachelor's degree in Engineering, Computer Science, Information Technology, or related discipline. • ITIL Foundation Certification preferred. • ServiceNow exposure preferred. • Experience in Command Center, NOC, Service Desk, IT Operations, or Infrastructure Support environments. BANGALORE, Infosys Limited CISAMRMFRE-Command Center Analyst Admin-Jl4 Work Experience of 4 Years to 6 Years Required Skills • Strong understanding of ITIL Incident, Problem, Change, and Service Management processes. • Experience in Major Incident and Escalation Management. • Knowledge of infrastructure services including Server, Network, Cloud, End User Computing, and Security operations. • Strong analytical and troubleshooting capabilities. • Excellent verbal and written communication skills. • Stakeholder and client management experience. • Dashboarding and reporting knowledge using Excel, Power BI, ServiceNow, or monitoring tools. • Ability to work under pressure and manage multiple critical incidents simultaneously. Qualifications • Bachelor's degree in Engineering, Computer Science, Information Technology, or related discipline. • ITIL Foundation Certification preferred. • ServiceNow exposure preferred. • Experience in Command Center, NOC, Service Desk, IT Operations, or Infrastructure Support environments. BANGALORE, Infosys Limited CISAMRMFRE- EUC-SCCM Admin\_JL3 Work Experience of 3 Years to 4 Years Key Responsibilities SCCM Infrastructure & OS Deployment • Design, build, and maintain SCCM OSD (Operating System Deployment). • Create and maintain Task Sequences for: o Bare metal builds o Refresh & replace scenarios o In place OS upgrades • Manage boot images, OS images (WIMs), and distribution points. • Maintain driver packages and hardware model repositories. • Ensure optimized content distribution across DPs. \\_\\_\\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Image Engineering & Standardization • Build and maintain enterprise standard Windows 10/11 images. • Integrate security tools, agents, and baseline configurations. • Apply post build customizations and quality checks. • Ensure image compliance with organizational security policies. • Regularly update images with: o OS patches o Application versions o Configuration changes \\_\\_\\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Application Packaging & Deployment • Package and deploy applications using: o MSI o EXE o Script based installers • Implement application detection methods and requirements. • Integrate application installs within Task Sequences. • Manage application supersedence and dependency logic. \\_\\_\\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Troubleshooting & Support • Troubleshoot SCCM OSD issues using: o SMSTS.log o CMTrace o Client logs • Resolve: o PXE boot failures o Task Sequence errors o Driver conflicts o Application install failures during imaging • Provide L2/L3 support for imaging related incidents. • Perform root cause analysis and implement permanent fixes. \\_\\_\\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Automation & Scripting • Develop PowerShell scripts for: o Pre and post OS deployment tasks o System validation and cleanup o Custom logic within Task Sequences • Automate repetitive imaging and deployment tasks. \\_\\_\\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Documentation & Operations • Create and maintain: o Imaging SOPs o Build guides o Troubleshooting runbooks • Support audits and compliance reporting. • Coordinate with: o Network o Security o Desktop Support teams BANGALORE, Infosys Limited CISAMRMFRE-EUC-SSCM Admin\_JL4 Work Experience of 4 Years to 6 Years Application Packaging & Deployment • Package and deploy applications using: o MSI o EXE o Script based installers • Implement application detection methods and requirements. • Integrate application installs within Task Sequences. • Manage application supersedence and dependency logic. \\_\\_\\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Troubleshooting & Support • Troubleshoot SCCM OSD issues using: o SMSTS.log o CMTrace o Client logs • Resolve: o PXE boot failures o Task Sequence errors o Driver conflicts o Application install failures during imaging • Provide L2/L3 support for imaging related incidents. • Perform root cause analysis and implement permanent fixes. \\_\\_\\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Automation & Scripting • Develop PowerShell scripts for: o Pre and post OS deployment tasks o System validation and cleanup BANGALORE, Infosys Limited CISAMRMFRE- Linux Admin\_ JL3 Work Experience of 3 Years to 4 Years Experience with Ansible is desirable. 09 Core Services Strong knowledge of NFS, Samba, DNS, NTP, and related infrastructure services. 10 Monitoring and Troubleshooting System resource monitoring and management, log interpretation, problem determination, and resolution. 11 Backup and Recovery Strong knowledge of backup and recovery procedures. 12 Linux Security Hands-on experience with Linux firewall technologies, TCP Wrappers, iptables, and SELinux. 13 Virtualization Experience in virtualized environments, including basic VMware administration 14 Networking Very good knowledge of Linux networking, routing, NIC bonding, and related t