Senior Desktop & Endpoint Support Engineer

Senior Desktop & Endpoint Support Engineer 00069717451 Date published Sep 27 2026 Location New York, NY-550 W 34th St / United States Job category IT Infrastructure Work model Work from Office Senior Desktop & Endpoint Support EngineerExperience: 8-10+ yearsLocation: New York, NY (Onsite)Please note, this role is not able to offer visa transfer or sponsorship now or in the future*Key ResponsibilitiesManage enterprise-scale desktop environments using SCCM to ensure secure, stable, and consistent software deployment, patching, and configuration management.Design, implement, and optimize SCCM collections, task sequences, and deployment strategies to improve operational efficiency and deployment success rates.Create, maintain, and enhance Windows operating system images to support standardized device builds and lifecycle management.Monitor SCCM infrastructure performance, identify bottlenecks, and proactively drive remediation activities.Administer and support VMware Workspace ONE for mobile device enrollment, configuration, management, and security.Configure compliance policies, device profiles, and application deployments to maintain security and regulatory compliance.Collaborate with security teams to implement endpoint protection controls, including encryption, antivirus, and configuration baselines.Develop automation solutions and scripts to streamline endpoint administration and reduce manual effort.Troubleshoot complex issues related to software deployment, endpoint configuration, device enrollment, and application distribution.Partner with Service Desk, Infrastructure, Network, and Application teams to resolve escalations and improve service delivery.Prepare and maintain technical documentation, SOPs, and knowledge articles.Analyze endpoint performance trends and recommend improvements to enhance user experience and operational reliability.Drive continuous improvement initiatives supporting secure, efficient, and modern digital workplace services.Required skillsSCCMDesktop SupportEndpointWindows/MAC OSRequired Qualifications8–10 years of hands-on experience in Desktop Engineering, Endpoint Management, or End User Computing (EUC) environments.Strong experience with Microsoft SCCM / Configuration Manager, including:Software DistributionPatch ManagementOperating System Deployment (OSD)Task SequencesCollections ManagementProven expertise in VMware Workspace ONE Administration.Strong knowledge of Windows desktop operating systems and enterprise endpoint management practices.Experience implementing endpoint security and compliance controls.Ability to troubleshoot and resolve complex endpoint management issues.Exposure to hybrid and remote workforce support models.Experience with automation and scripting for operational efficiency.Strong analytical, communication, and documentation skills.Certifications RequiredPreferred certifications include Microsoft Endpoint Configuration Manager certification and VMware Workspace One certification or equivalent industry recognized credentialsApplications will be accepted until 10/15/2026The annual salary for this position is between $49,001- $90,000 depending on experience and other qualifications of the successful candidate.This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and is subject to the terms of Cognizant’s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:· Medical/Dental/Vision/Life Insurance· Paid holidays plus Paid Time Off· 401(k) plan and contribution· Long-term/Short-term Disability· Paid Parental Leave· Employee Stock Purchase PlanDisclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.#CB#IND123 About Cognizant: Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant. Additional employment informationCompensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India. Apply now Save Saved Share Benefits that help you thrive and grow Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life. Financial wellbeing We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc. Physical and mental health We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. Your career, your way With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career. Real-world impact Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere. Your path to Cognizant Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more. Step 1: Apply to the right opportunity Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community. Step 2: Connect with your recruiter If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role. Step 3: Show off your skills If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews. Step 4: Decision time Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated. Previous Next Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow. Debashish Mishra SAP MM Developer Cognizant offers me more than a job; it offers a community. We support each other, collaborate across borders and celebrate wins together. If you’re looking for a culture that values flexibility, diversity and growth, this is the place to be. Laura Reynaud Lead Counsel When I first joined, I was quiet and hesitant to share my thoughts. The leadership programs and the mentoring I’ve received have helped me find my voice and grow as a leader. Sujatha Gopalakrishnan Portfolio Delivery Lead I’ve had the chance to work on impactful projects and shadow colleagues, all while getting involved in internal initiatives. The world is your oyster at Cognizant—you just need to take advantage of it! Lucas Hoffman Consultant Previous Next Haven't yet found the right opportunity? 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