About the role
structured by ORIOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.
What you will do
- Design and implement AI systems for conversational search in medical content
- Evaluate, debug, and improve conversational AI to ensure accuracy and efficiency
- Monitor and optimize system performance for latency, cost, and reliability
- Explore and apply reinforcement learning and self-improving techniques
- Experience to drive end-to-end UiPath to Power Automate Desktop (PAD) migration, including assessment, redesign, optimization, and stabilization of existing automations
What they are looking for
- Graduate degree or equivalent experience
- Graduate degree in Computer Science or related field
- 1+ years of hands-on experience in AI/ML, with strong focus on NLP and Language Models, OpenAI APIs, Hugging Face Transformers, or similar LLM frameworks
- Experience with agentic frameworks and building modular, scalable AI agents
- Hands-on experience with Power Automate AI Builder, Copilot Studio, Agentic Frameworks, and GitHub Copilot
- Solid experience in UiPath to Power Automate (PAD) migration, including architecture, framework design, and automation transformation
- Experience working with large-scale data processing and computing frameworks
Full posting text
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities
Design and implement AI systems for conversational search in medical content
Evaluate, debug, and improve conversational AI to ensure accuracy and efficiency
Monitor and optimize system performance for latency, cost, and reliability
Explore and apply reinforcement learning and self-improving techniques
Experience to drive end-to-end UiPath to Power Automate Desktop (PAD) migration, including assessment, redesign, optimization, and stabilization of existing automations
Develop and integrate AI/ML capabilities within PAD framework to enable intelligent automation, decision-making, and migration acceleration
Collaborate and communicate effectively with cross-functional teams and stakeholders to deliver scalable solutions
Ensure responsible and ethical AI practices throughout all stages of development
Stay up-to-date with advances in AI/ML and contribute innovative ideas to improve product capabilities
Collaborate with research, engineering, and product teams to bring AI innovations into production-ready solutions
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment).
The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
AI Builder Responsibilities
Use GenAI tools (Copilot, Claude, Gemini AI) to ideate, prototype, and implement features efficiently
Apply Vibe coding techniques to maintain clean, expressive, and AI-augmented codebases
Develop internal tools and scripts using AI to automate repetitive tasks and improve productivity
Stay current with emerging GenAI trends, tools, and ethical considerations
Required Qualifications
Graduate degree or equivalent experience
Graduate degree in Computer Science or related field
1+ years of hands-on experience in AI/ML, with strong focus on NLP and Language Models, OpenAI APIs, Hugging Face Transformers, or similar LLM frameworks
Experience with agentic frameworks and building modular, scalable AI agents
Hands-on experience with Power Automate AI Builder, Copilot Studio, Agentic Frameworks, and GitHub Copilot
Solid experience in UiPath to Power Automate (PAD) migration, including architecture, framework design, and automation transformation
Experience working with large-scale data processing and computing frameworks
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Employment type: Full-time
Job function: Engineering and Information Technology
Industries: IT Services and IT Consulting