Senior Product Analyst, Growth (London)

Senior Product Analyst, Growth (London)

About Fresha

Fresha is the leading AI-powered operating system for the global beauty and wellness industry, giving businesses everything they need to run smarter, grow faster and build stronger client relationships.

In May 2026, Fresha secured an $80M growth investment from KKR at a valuation of $1B , officially reaching unicorn status and bringing total funding raised to $285M. Already profitable, Fresha is using this investment to accelerate global expansion and drive the next generation of AI and product innovation.

Today, Fresha operates at global scale, with offices across Europe, North America, the Middle East and Asia Pacific. Our platform is trusted by 130,000+ beauty and wellness businesses across 120 countries , with more than 1.5 billion appointments booked to date.

Our mission is simple: help beauty and wellness businesses grow by giving them the technology they need to attract clients, manage their operations and run their business in one place.

We’re continuing to scale rapidly across markets, teams and products, making this an exciting time to join us.

Role Overview

Senior Product Analyst, Growth | The Bower, 207-211, Old St, Tower, London EC1V 9NR | Four days in office, Wednesdays remote

Salary: £75,000 - £85,000 + ESOPs

Reporting to: Head of Analytics

Direct reports: NA

Function: Analytics

Given our exciting growth plans, we are looking for an exceptional Senior Product Analyst to come and join our global business.

Fresha sits across two distinct products — a B2C marketplace and app used by millions of consumers, and a B2B software platform used by the partners who run their business on Fresha. In this role, you'll be instrumental in driving product and growth decisions across both surfaces, owning the instrumentation and measurement that makes those decisions possible. You'll also play a key role in understanding product performance and traffic — what's driving users to the platform, and how they behave and engage once there.

Reporting to the Head of Analytics and working closely with Product Managers, our Senior Marketing Analyst, and Engineering , you'll be accountable for the tracking, attribution, analytics and experimentation foundation the whole Growth pod builds on. You're not just measuring what happened — you're identifying new opportunities and pushing the analytics function's technical bar as we scale.

This is a senior individual contributor role with real room to grow. There's clear opportunity for internal progression here, with a natural next step being either Principal Analyst or Analytics Manager as your scope and impact grow.

This role is right for you if you thrive in a fast-paced environment, enjoy working autonomously, love a challenge, and are eager to make a significant impact across both a consumer marketplace and a B2B platform.

How we work

We're rebuilding Analytics around three principles: understand what's really going on, not just report the number that was asked for; partner with the business, rather than simply serve it; and raise what matters before you're asked, rather than waiting for a request. This sits alongside Fresha's wider values — Accountability, Curiosity, Unity, Bravery, and Excellence.

Key accountabilities

Behavioural

Collaborate broadly across Product, Engineering, and the wider Growth pod to align on priorities and create solutions that stick

Bring genuine curiosity to ambiguous problems — get to what's really going on, not just what's being asked for

Prioritise pragmatically — balancing commercial impact against effort, and staying close enough to the business to know what's actually urgent

Pre-empt issues proactively, flagging tracking or data quality risks before they undermine a decision

Technical

Own instrumentation and measurement of key user flows — sign-up, booking, cancellation, and partner-side workflows — across both the B2C marketplace/app and the B2B platform

Build marketplace and consumer analytics — segmentation and strategies (including predictive models) to grow consumer value

Drive understanding of product performance and traffic — where it comes from, how it converts, and how users behave and engage once on the platform, across both paid and organic channels

Own the tracking implementation (tagging, event taxonomy, attribution) that makes traffic and conversion analysis trustworthy

Develop multi-touch attribution modelling for marketing spend, running incrementality tests to validate real causal effect where it matters

Design and run experiments (CRO and beyond) end to end — hypothesis, build, statistically rigorous read-out — across both surfaces

Keep tracking resilient to a privacy-first landscape — server-side tracking and conversion APIs alongside standard client-side tagging

Own marketplace KPI reporting, giving the business one reliable, trusted source for supply and demand metrics

Write production-grade SQL and Python, and contribute analytics logic into our dbt models via GitHub rather than keeping it in personal notebooks

Use AI-assisted development tools (Claude Code or similar) as a normal part of how you work, helping set the standard for how the pod uses AI tooling

As scope grows, take on a widening remit — mentoring, setting standards, and building toward your next step, whether that's Principal Analyst or Analytics Manager

Skills, experience & qualifications required

4-8 years' experience collaborating with product teams and implementing analytics strategies, ideally spanning both consumer and B2B products

Deep knowledge of event collection and instrumentation, with hands-on experience in Amplitude or a similar product analytics platform

Strong SQL and Python skills used daily for analysis, with hands-on experience contributing to dbt models and working in GitHub-based workflows

Practical experience with multi-touch attribution models, including an understanding of their limitations — ideally with some exposure to incrementality testing or causal inference methods

Comfortable running and analysing experiments in a statistically rigorous way

Fluent use of AI agents (e.g. Claude Code or similar) to support analytical workflows

Track record of turning analysis into decisions — specific product or marketing outcomes you've shaped, not just dashboards you've built

Bonus points

Worked in B2B SaaS or consumer marketplaces (ideally both)

Deep experience in GTM setup and marketing conversion signals, including server-side GTM and conversion API integrations

Exposure to Marketing Mix Modelling (MMM) as a complement to attribution

Experience building predictive or propensity models that were adopted into a team's workflow

Experience mentoring junior analysts or setting standards others follow

Experience working in small teams and startup environments

Inclusive workforce

At Fresha, creating a culture where individuals of all backgrounds feel comfortable matters.

We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.