About the role
structured by ORILead Product Manager, Transaction Platform Team Product Location Jakarta, Indonesia Job Type Full-time The role at a glance Skills you need What we offer Life at Grab The role at a glance Get to Know the TeamJoin our Transaction Platform team — a dynamic group at the core of a critical division focused on ensuring…
What you will do
- Define and drive the Transaction Platform Infrastructure product strategy and roadmap.
- Improve platform reliability and operational excellence across cart, order, checkout, and cross-vertical workflows.
- Partner with Engineering, Analytics, Design, Data Science, and Operations to run experiments, scale proven platform capabilities, and work with multiple product teams to develop scalable solutions for shared challenges across products and markets.
- Leverage data to inform decisions, evaluate product performance, and clearly communicate impact to leadership.
- Set and manage success metrics and KPIs that align with organizational goals and reflect platform adoption, reliability, efficiency, and transaction experience quality.
What they are looking for
- Minimum 5+ years of experience in product management, with exposure to platform or transaction-focused domains.
- Analytical Mindset: Proven ability to turn data into actionable insights that drive measurable improvements in reliability and operational outcomes.
- Strong Communication: Skilled in simplifying complex technical concepts for diverse audiences across the organization.
- Execution Excellence: Track record of leading complex projects end-to-end and delivering impactful outcomes.
- Collaborative Approach: Adept at aligning cross-functional stakeholders and driving toward shared objectives.
- AI-native Practitioner: Use LLMs as a daily co-pilot to synthesize research and explore technical feasibility, while leveraging vibe-coding to quickly build, test, and validate product iterations.
Benefits
- Term Life Insurance and comprehensive Medical Insurance
- GrabFlex customisable benefits package
- Parental and Birthday leave
- Love-all-Serve-all (LASA) volunteering leave
- Confidential Grabber Assistance Programme
Full posting text
Lead Product Manager, Transaction Platform Team Product Location Jakarta, Indonesia Job Type Full-time The role at a glance Skills you need What we offer Life at Grab The role at a glance Get to Know the TeamJoin our Transaction Platform team — a dynamic group at the core of a critical division focused on ensuring seamless transaction processing across key verticals like Mobility, Food, and Mart.
You'll collaborate closely with cross-functional teams spanning Data Science, Analytics, Design, and Operations, in an environment that values both innovation and teamwork.Get to Know the RoleAs a Lead Product Manager for the Transaction Platform Infrastructure space, you'll be at the forefront of building scalable and reliable platform solutions that enables Businesses, Consumers, and Driver partners.You will work onsite in Grab Malaysia Office (First Avenue).
The Critical Tasks You Will PerformDefine and drive the Transaction Platform Infrastructure product strategy and roadmap.Improve platform reliability and operational excellence across cart, order, checkout, and cross-vertical workflows.Partner with Engineering, Analytics, Design, Data Science, and Operations to run experiments, scale proven platform capabilities, and work with multiple product teams to develop scalable solutions for shared challenges across products and markets.Leverage data to inform decisions, evaluate product performance, and clearly communicate impact to leadership.Set and manage success metrics and KPIs that align with organizational goals and reflect platform adoption, reliability, efficiency, and transaction experience quality.Build reusable platform solutions that unblock multiple verticals and markets.
Read more Skills you need What Essential Skills You Will NeedProduct Management Expertise: Minimum 5+ years of experience in product management, with exposure to platform or transaction-focused domains.Analytical Mindset: Proven ability to turn data into actionable insights that drive measurable improvements in reliability and operational outcomes.Strong Communication: Skilled in simplifying complex technical concepts for diverse audiences across the organization.Execution Excellence: Track record of leading complex projects end-to-end and delivering impactful outcomes.Collaborative Approach: Adept at aligning cross-functional stakeholders and driving toward shared objectives.AI-native Practitioner: Use LLMs as a daily co-pilot to synthesize research and explore technical feasibility, while leveraging vibe-coding to quickly build, test, and validate product iterations."
Read more What we offer Life at Grab At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia. Read more Life at Grab Life at GrabWe care about your well-being at Grab, here are some of the global benefits we offer:We have your back with Term Life Insurance and comprehensive Medical Insurance.With GrabFlex, create a benefits package that suits your needs and aspirations.Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leaveWe have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hoursWhat We Stand For At GrabWe are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best.
We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. Read more What’s it like to work at Grab? Play video Lead Product Manager, Transaction Platform Apply Now Save Saved Open sharing options Share Meet the Product team The product team is at the heart of Grab, working at the intersection of business, design, and engineering.
Our secret power drives collaboration between teams and harnesses their expertise to develop the latest innovations that exceed our users’ expectations. I started as an intern in 2014, and now I'm a Senior Product Management Leader. It's been a journey of growth and fulfilment at every turn. The best part of my internship? Landing a full-time job at Grab, but more importantly, being part of a team united by a shared purpose, learning from incredibly talented colleagues, and making a tangible difference to both consumers and driver-partners.
“ ” Daniel ChenSenior Product Management Leader, Fulfillment & Fleets By fostering a workplace culture that prioritises inclusion and diversity, Grab is creating an environment where people from varied backgrounds can feel valued and respected, leading to a free flow of unique perspectives and experiences that can inspire greater innovation and success. This supportive and safe workplace also provides a sense of belonging for employees, which can boost morale and lead to increased productivity and collaboration.
“ ” Pamela KnaggsPMM Leader of Consumer Experiences I’m part of the Product Team for Grab Kiosk and we are quite close. We get to collaborate with a lot of other departments and stakeholders which is great because you’re always meeting new people and making new friends. We’ve built up a really good dynamic within the team where, even though we have different roles, we’re always ready to help each other out.
“ ” Amalia MuftiSenior Product Manager The Application Process What can you expect when you apply for a role at Grab? Here’s what our hiring process looks like. Step 1: Apply. We have a range of open roles from Marketing to Engineering and everything in between. Find the one that’s best for you and show us why you’re our next teammate. Step 2: Getting to know you. Next, you’ll have a video or phone interview with one of our recruiters to chat about you, the role, and your past work experiences.
Step 3: Testing, testing… 123. Some roles might require assessments and/or a technical competency interview. For other roles, there might be an additional interview – speak with your recruiter for application details. Step 4: Is it a culture match? Finally, we’ll find out how we fit together, if your career vision aligns with our mission, how you embody the 4 H's, and your working style and personality.
Grab a spot in our talent community Interested in what’s next at Grab? Join our talent community to get early access to opportunities and updates on our teams, work, and culture. Join now