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OneRoadmap is a career platform built around ORI, its AI career agent. ORI finds overlooked job opportunities, matches them to your profile and shows the skill gaps to close, with roadmaps, challenges, job simulations and certifications to close them. When you are ready, it prepares a tailored resume, application answers and an application strategy, with a cover letter where the application asks for one. The OneRoadmap Chrome extension fills supported application forms for you to review and submit, and you keep track of every application in one place.

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Sales Operations Specialist

Mentor Match

FresherOn-site · Chennai, Tamil Nadu, IndiaFull-timeListed 2d ago
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About the role

structured by ORI

ABOUT THE ROLE We are looking for a detail-oriented Operations Analyst to join our Chennai team. You will be the backbone of our daily operations — tracking performance, building reporting systems, and keeping cross-functional workflows running smoothly.

What you will do

  • Own end-to-end operational reporting: daily, weekly, and monthly dashboards delivered on time with zero errors
  • Build, maintain, and optimise Excel-based models, trackers, and automated tools for process efficiency
  • Coordinate with internal teams to collect, clean, and validate data
  • Create SOPs and process documentation for recurring operations tasks
  • Monitor KPIs and flag deviations to senior stakeholders with clear, actionable insights

What they are looking for

  • 3months to 1 year of experience in operations, business analysis, or a data-heavy support role
  • Graduate degree in business, engineering, commerce, or a related field
  • Demonstrable expertise in Microsoft Excel — candidates may be tested during the interview process
  • Strong attention to detail and a structured, methodical approach to problem-solving
  • Clear written and verbal communication skills in English
  • Comfortable working with large, messy datasets and bringing clarity to them

Nice to have

  • Familiarity with Power BI, Tableau, or Google Looker Studio
  • Working knowledge of SQL for data extraction
  • Experience with ERP systems (SAP, Oracle, Zoho)

Before you apply

  • Demonstrable expertise in Microsoft Excel — candidates may be tested during the interview process
Operational reportingExcel-based modelingSOP and process documentationKPI monitoringProblem-solvingWritten and verbal communicationWorking with large datasetsMicrosoft ExcelPower BITableauGoogle Looker StudioSQLSAPOracleZoho
Full posting text

ABOUT THE ROLE

We are looking for a detail-oriented Operations Analyst to join our Chennai team. You will be the backbone of our daily operations — tracking performance, building reporting systems, and keeping cross-functional workflows running smoothly. If you thrive on clean spreadsheets, sharp data, and making order out of chaos, this role is for you.

KEY RESPONSIBILITIES

Own end-to-end operational reporting: daily, weekly, and monthly dashboards delivered on time with zero errors

Build, maintain, and optimise Excel-based models, trackers, and automated tools for process efficiency

Coordinate with internal teams to collect, clean, and validate data

Create SOPs and process documentation for recurring operations tasks

Monitor KPIs and flag deviations to senior stakeholders with clear, actionable insights

Support ad-hoc analytical and project management requests from leadership

REQUIREMENTS

3months to 1 year of experience in operations, business analysis, or a data-heavy support role

Graduate degree in business, engineering, commerce, or a related field

Demonstrable expertise in Microsoft Excel — candidates may be tested during the interview process

Strong attention to detail and a structured, methodical approach to problem-solving

Clear written and verbal communication skills in English

Comfortable working with large, messy datasets and bringing clarity to them

NICE TO HAVE

Familiarity with Power BI, Tableau, or Google Looker Studio

Working knowledge of SQL for data extraction

Experience with ERP systems (SAP, Oracle, Zoho)

Seniority level: Entry level

Employment type: Full-time

Industries: Education, IT Services and IT Consulting, and Business Consulting and Services

Education, IT Services and IT Consulting, and Business Consulting and Services
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