AI Engineer - Intern

Title: AI Engineer - InternshipDepartment: ProductLocation: Bangalore [In-Office]Type: InternshipYOE: 0-1Who We Are:Since 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America.

Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.And we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales.

This is real, in-production AI, live with customers today.We process 50M+ shipments every month, helping brands cut failed deliveries and "where-is-my-order" queries while converting more returns into exchanges.We're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn.

Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth.About the Role:We’re looking for an AI Engineer Intern who can help bring AI ideas, internal automations, and local prototypes into production systems used across logistics and e-commerce operations at scale.At ClickPost, we process millions of shipment events and power logistics operations for leading e-commerce brands.

We’re now building AI-first systems across recommendations, support, operations, analytics, onboarding, and delivery intelligence.If you love building with LLMs, shipping fast, and solving messy real-world problems with AI, this role is for you.What you'll work on:You’ll work closely with Product, Engineering, and Data teams on AI systems across logistics workflows.Projects may include:Creating a flexible workflow automation toolImplementing LLM-powered decision making across workflowsBuilding rigorous evals frameworkImproving ClickPost's analytics chatbotSetting up ClickPost MCP serversDeveloping smart alerting and monitoring systemConverting internal AI experiments and scripts into production-ready servicesBuilding AI copilots for operations, support, onboarding, and analyticsCreating internal search systems across logs, dashboards, configs, and documentationBuilding AI agents for debugging, RCA generation, and operational workflowsPrompt engineering and feedback loopsRAG systems on logistics and operational dataIntegrating with existing ClickPost tools and dashboardsTech Stack/ Area:You will work on:Claude CodeClaude DesignAnthropic / Gemini APIsPythonFastAPI / FlaskOpenAI / Claude / Gemini APIsLangChain / LlamaIndexVector databases & embeddingsSQL & analytics systemsRedis / queues / async workflowsDocker & cloud deploymentsMonitoring and observability systemsWhat we are looking for:Must Have:Built and deployed full-stack applications written by AIBuilt and deployed self-written full-stack applications (any tech stack)Hands-on experience with LLMs and AI agentsStrong problem-solving abilityComfort with APIs, backend systems, and tech jargonFamiliarity with cloud deploymentBuilt eval frameworks for AI workflowsAbility to independently ship projects (take an idea from "works on my laptop" to "running in prod")Deep understanding of customer pain pointsGood To Have:Strong Python fundamentalsProduct and design knowledgeRAG pipelines / embeddings knowledgePrior 3rd-party open-source workWhat Matters More Than Your Resume:You build things and experiment fastYou can turn ideas into working systemsYou’re curious about applied AI, not just theoryYou care about impact and usabilityWhat we offer/Perks:Paid Internship with potential for full-time employment.Duration: 6 MonthsFlexible work hoursMentorship from experienced Product Managers, Data Scientists who are eager to guide you.Hands-on experience working on real business problems that matter.Networking opportunities or team events🔥 Don't miss out on the chance to jump-start your career at ClickPost—apply now!