About the role
structured by ORILambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers.
What you will do
- Submit approved cross-connect orders after confirming circuit identifiers and endpoints with Network Engineering.
- Track carrier and facility requests through completion, follow up on installation dates and flag delays or mismatched details.
- Support circuit turn-up and testing under a senior engineer’s direction, learning how to investigate discrepancies and document findings.
- Maintain circuit records, supplier contacts and project updates so engineers and delivery managers can find the information they need.
- Organize order confirmations, test evidence and support details for handover to Operations.
What they are looking for
- Foundational networking knowledge from work, study, labs or personal projects, including how fiber and optics connect equipment.
- Examples of following a technical task through completion and checking that the result matches the request.
- Comfort organizing information in ticketing tools, spreadsheets or similar systems.
- Clear written communication and the judgment to ask for help before acting on an unclear request.
- Interest in learning physical network infrastructure and taking on more technical responsibility over time.
Nice to have
- Networking coursework or a certification such as Cisco Certified Network Associate (CCNA).
- Exposure to data center work, carrier provisioning, technical support or network inventory tools such as NetBox.
- Some Python or other scripting experience, including coursework or personal projects.
Benefits
- Generous cash & equity compensation
- Health, dental, and vision coverage for you and your dependents
- Wellness and commuter stipends for select roles
- 401k Plan with 2% company match (USA employees)
- Flexible paid time off plan that we all actually use
Full posting text
Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one GPU.
If you'd like to build the world's best AI cloud, join us.
*Note: This position requires presence in our San Francisco or Bellevue office location 4 days per week; Lambda’s designated work from home day is currently Tuesday.
About the Role
Build your networking career by helping connect Lambda’s AI compute to customers and carriers. You’ll follow real services from order through installation and testing, working alongside engineers and delivery managers.
You’ll join the Network Planning and Delivery team within Cloud and AI Networking and learn how fiber, optics and carrier services become a working network. You’ll start with approved service requests and network records, then take on testing and automation work as your skills develop.
This is an early-career network role with guidance from experienced teammates and responsibility for work the team relies on. The details you check and the requests you follow through help get new services online and keep the network accurately documented.
What You’ll Do
Help Bring Services Online
- Submit approved cross-connect orders after confirming circuit identifiers and endpoints with Network Engineering.
- Track carrier and facility requests through completion, follow up on installation dates and flag delays or mismatched details.
- Arrange approved disconnections after confirming the service and timing with its owner, and collect completion records.
- Log new requests in Jira, route them to the right owner and coordinate approved access to carrier and data center portals.
Support Engineering and Testing
- Help engineers prepare turn-up documents, gather test results and check service details before activation.
- Support circuit turn-up and testing under a senior engineer’s direction, learning how to investigate discrepancies and document findings.
- Learn the team’s tools and contribute scripts or workflow improvements that reduce repeat manual work.
Keep Service Information Reliable
- Maintain circuit records, supplier contacts and project updates so engineers and delivery managers can find the information they need.
- Organize order confirmations, test evidence and support details for handover to Operations.
- Share completed service changes with Supply Chain for purchasing and billing updates, and raise discrepancies with the delivery manager.
You
- Foundational networking knowledge from work, study, labs or personal projects, including how fiber and optics connect equipment.
- Examples of following a technical task through completion and checking that the result matches the request.
- Comfort organizing information in ticketing tools, spreadsheets or similar systems.
- Clear written communication and the judgment to ask for help before acting on an unclear request.
- Interest in learning physical network infrastructure and taking on more technical responsibility over time.
Nice To Have
- Networking coursework or a certification such as Cisco Certified Network Associate (CCNA).
- Exposure to data center work, carrier provisioning, technical support or network inventory tools such as NetBox.
- Some Python or other scripting experience, including coursework or personal projects.
We Are Looking for Someone Who Is
- Curious about how a network gets built beyond the configuration screen.
- Careful with details and willing to speak up when something does not look right.
- Eager to learn from teammates and use feedback on the next task.
Salary Range Information
The annual salary range for this position has been set based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.
About Lambda
- Founded in 2012, with 500+ employees, and growing fast
- Our investors notably include TWG Global, US Innovative Technology Fund (USIT), Andra Capital, SGW, Andrej Karpathy, ARK Invest, Fincadia Advisors, G Squared, In-Q-Tel (IQT), KHK & Partners, NVIDIA, Pegatron, Supermicro, Wistron, Wiwynn, Gradient Ventures, Mercato Partners, SVB, 1517, and Crescent Cove
- We have research papers accepted at top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOG
- Our values are publicly available: https://lambda.ai/careers
- We offer generous cash & equity compensation
- Health, dental, and vision coverage for you and your dependents
- Wellness and commuter stipends for select roles
- 401k Plan with 2% company match (USA employees)
- Flexible paid time off plan that we all actually use
Equal Opportunity Employer
Lambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.