About the role
structured by ORIWho is Shift? At Shift, we’re business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products.
What you will do
- Collaborate with product managers, developers, and operations to gather and document business requirements
- Serve as a key contact between technical teams and business stakeholders, ensuring effective communication
- Create and maintain clear, up-to-date requirements, user journeys, and process maps
- Break down business needs into testable stories and support delivery through the product development lifecycle
- Support solution design, change management, and implementation planning
What they are looking for
- Experience as a Business Analyst or Technical Analyst, preferably within financial services
- Experience working in fast-paced, collaborative team environments
- Strong analytical and conceptual thinking skills, with attention to detail in documentation
- Ability to engage and work with a range of stakeholders across business and technical areas
- Skilled in interpreting, documenting, and communicating technical and business processes
- Experience contributing to the delivery of complex projects
- Relevant qualifications in Business Analytics or equivalent
Benefits
- A flat structure means everyone can learn from colleagues and senior leaders around the business
- Come together with all of your colleagues every 100 days to share the product and technology roadmap and business strategy
- Flexible working environment with a flexible work policy
- 26 weeks paid parental leave
- A range of benefits supporting your physical, psychological and financial wellbeing
Full posting text
Who is Shift?
Shift provides business finance to small and medium businesses (SMEs) in Australia, including Business Overdraft, Equipment Line, Asset Finance and Trade Account. Since 2014, Shift has funded more than 30,000 Australian businesses.
At Shift, our unique approach to product innovation combined with our collaborative culture means you can build your career in a supportive environment. You’ll be joining a diverse team of over 300 people who are always looking to deliver better outcomes for Australian businesses.
About the Role:
As a Business Analyst at Shift, you will be embedded within a technology squad to support the delivery of business and technology solutions throughout the full product development lifecycle. In this role, you will collaborate with cross-functional teams - including product managers, developers, and operations to analyse business requirements and help deliver projects that align with business objectives.
What You’ll Do:
- Collaborate with product managers, developers, and operations to gather and document business requirements
- Serve as a key contact between technical teams and business stakeholders, ensuring effective communication
- Create and maintain clear, up-to-date requirements, user journeys, and process maps
- Break down business needs into testable stories and support delivery through the product development lifecycle
- Support solution design, change management, and implementation planning
- Assist with testing, validation, documentation, risk assessments, and project governance
- Help manage vendor relationships and maintain project artefacts
- Support post-implementation reviews and continuous improvement
What You’ll Bring:
- Experience as a Business Analyst or Technical Analyst, preferably within financial services
- Experience working in fast-paced, collaborative team environments
- Strong analytical and conceptual thinking skills, with attention to detail in documentation
- Ability to engage and work with a range of stakeholders across business and technical areas
- Skilled in interpreting, documenting, and communicating technical and business processes
- Experience contributing to the delivery of complex projects
- Relevant qualifications in Business Analytics or equivalent
Key benefits:
- Hybrid working: we’re headquartered in North Sydney with state-based workplaces and offer a hybrid work policy. Our offices have spaces for collaboration, socialising and focused work.
- Parental leave: up to 26 weeks paid.
- Strategy Week: twice a year the whole team comes together to hear the business strategy and product and technology roadmap first-hand, with fortnightly all-company business updates in between.
- Flat structure: everyone can learn from each other and senior leaders across the business.
- Wellbeing: benefits supporting your physical, psychological and financial wellbeing, from a day off on your birthday to end of trip facilities.
Additional information:
If you don’t meet all the qualifications or skills but think you’d be a great fit, please apply anyway.
Learn more about working at Shift at shift.com.au/careers http://shift.com.au/careers.
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