Product Manager

Be a leader committed to understanding customer needs with your advanced knowledge of product development, design, and data analytics

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Wholesale Lending Services you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.

With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

Develops a product strategy and product vision that delivers value to customers

Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap

Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition

Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

Make authoritative decisions on scope, requirements, assumptions, and delivery tradeoffs to maximize outcomes

Define workflows, controls, and audit-ready traceability expectations within delivered solutions

Partner with technology and governance stakeholders to align intent, constraints, and delivery approach

Drive end-to-end integration thinking across platforms, vendors, and operational handoffs

Own backlog refinement and readiness to enable releasable increments and predictable delivery

Establish and monitor product metrics tied to quality, cycle time, and exception reduction

Lead continuous improvement by reviewing performance, root causes, and control effectiveness

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in product management or a relevant domain area

Advanced knowledge of the product development life cycle, design, and data analytics

Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

Proven ability to translate operational complexity into clear requirements and defensible priorities

Strong decision-making and ability to communicate rationale aligned to outcomes, risk posture, and feasibility

Prior experience owning a backlog and defining outcomes in a regulated or control-focused environment

Ability to operate effectively at the intersection of delivery, governance, controls, and auditability

Skilled in driving clarity through ambiguity and shaping problems into actionable work

Ability to define acceptance criteria that withstand operational scrutiny and fit the operating model

Experience working across multiple systems and teams in integration-heavy, end-to-end workflows

Strong stakeholder management, serving as the single source of truth for business intent and outcomes

Preferred qualifications, capabilities, and skills

Demonstrated prior experience working in a highly matrixed, complex organization

Experience partnering with risk, compliance, audit, or control functions to design traceable and testable controls

Experience building and using product metrics to reduce exceptions and operational friction

Experience delivering modernization in systems of record and integration-heavy landscapes

Familiarity with scaled Agile delivery practices and regulated delivery governance

Domain exposure to insurance operations or lender insurance processes

Demonstrated ability to identify opportunities for AI and automation integration within operational workflows, including experience evaluating, implementing, or governing AI-driven solutions to achieve scalable process improvements and strategic objectives.