About the role
structured by ORI### Senior Market Insights Analyst • Team Data Analytics • Location Bangkok, Thailand • Job Type Full-time The role at a glance Get to Know the Team The Regional Market Insights Team helps influence Grab's strategic and operational decisions by offering insights on industry developments and competitive dynamics. We…
What you will do
- Conduct mixed-methods research (quantitative and qualitative) to analyze market dynamics and trends, delivering clear, relevant recommendations to business leaders.
- Align research priorities with operational and strategic goals to provide relevant, support for important decisions.
- Partner with the data team to build scalable tools and systems for gathering market intelligence and tracking industry shifts.
- Support and guide a 30-person ground operations team in Thailand to ensure consistent and data collection.
- Coach team members across research methodologies, analysis, and communication, encouraging skill development through regular constructive feedback.
What they are looking for
- You have at least 5 years of experience from consulting management or relevant technology sector is a plus.
- Critical thinking and structured problem-solving skills, with the ability to evaluate evidence from multiple sources and draw sound conclusions in ambiguous situations.
- Strong communication skills, with the ability to translate complex findings into clear narratives and applicable recommendations that influence stakeholders.
- Ability to work effectively across teams and build collaborative relationships with business, technology and research partners.
- Proficiency in spoken Thai to guide the ground operations team and engage with local stakeholders.
- Adaptability and the ability to manage evolving priorities in a fast-paced environment.
- Willingness to travel occasionally within Thailand and to other Southeast Asian countries.
Benefits
- Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Parental and Birthday leave.
- Love-all-Serve-all (LASA) volunteering leave.
- Confidential Grabber Assistance Programme.
Full posting text
Senior Market Insights Analyst
•
Team
Data Analytics
•
Location
Bangkok, Thailand
•
Job Type
Full-time
The role at a glance
Get to Know the Team
The Regional Market Insights Team helps influence Grab's strategic and operational decisions by offering insights on industry developments and competitive dynamics. We evaluate the landscape through diverse lenses and complement traditional market research with techniques. Our team comprises individuals from varied backgrounds, each bringing a unique set of experiences and skills to the table. If you excel at teamwork, proactive, and is comfortable working in a environment, you would grow in this role.
Get to Know the Role
You will be in a position of Competitive Strategy. You will gather raw market data, interpreting intel and data collected and translating it into relevant recommendations that shape Grab's operational direction. This role will report into Lead Market Analyst and will based onsite in Bangkok's office.
The Critical Tasks You Will Perform
- Deliver Strategic Market Insights: Conduct mixed-methods research (quantitative and qualitative) to analyze market dynamics and trends, delivering clear, relevant recommendations to business leaders.
- Partner with Business Teams: Align research priorities with operational and strategic goals to provide relevant, support for important decisions.
- Scale Intelligence Infrastructure: Partner with the data team to build scalable tools and systems for gathering market intelligence and tracking industry shifts.
- Lead Regional Field Operations: Support and guide a 30-person ground operations team in Thailand to ensure consistent and data collection.
- Develop Talent: Coach team members across research methodologies, analysis, and communication, encouraging skill development through regular constructive feedback.
- Manage Vendor Partnerships: Build relationships with external research firms and data providers to supplement intelligence capabilities.
Read more
Skills you need
What Essential Skills You Will Need
- You have at least 5 years of experience from consulting management or relevant technology sector is a plus.
- Critical thinking and structured problem-solving skills, with the ability to evaluate evidence from multiple sources and draw sound conclusions in ambiguous situations.
- Strong communication skills, with the ability to translate complex findings into clear narratives and applicable recommendations that influence stakeholders.
- Ability to work effectively across teams and build collaborative relationships with business, technology and research partners.
- Proficiency in spoken Thai to guide the ground operations team and engage with local stakeholders.
- Adaptability and the ability to manage evolving priorities in a fast-paced environment.
- Willingness to travel occasionally within Thailand and to other Southeast Asian countries.
Read more
What we offer
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Read more
Life at Grab
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
Read more
What’s it like to work at Grab?
Play video
View our location
Our teams in Thailand ensure that all our partners, customers, and users experience the awesome benefits of our services and products! Take a tour of our offices in the Land of Smiles and meet some of our teams.
[Click to enlarge image]
[Click to enlarge image]
[Click to enlarge image]
[Click to enlarge image]
[Click to enlarge image]
Meet the Data Analytics team
Our Data Analysts harness the power of analytical thinking and sprinkle data-driven insights across every area of Grab’s business. But we don’t just crunch data all day, we collaborate with teams across the company, and love tackling the tricky problems they bring our way.
Aside from being platform builders, we do tonnes of detective work to uncover key insights from our data. We’ll continue to experiment and improve the experience so that more users can benefit from our services across Grab.
“
”
Want to leave your mark through data-driven product thinking? I know I do, and that’s what drives me to work all day every day! And, what’s even better is working with some of the most intellectual, driven, kind and authentic people I know who are my Grab friends forever!
“
”
The Application Process
What can you expect when you apply for a role at Grab? Here’s what our hiring process looks like.
Step 1: Apply.
We have a range of open roles from Marketing to Engineering and everything in between. Find the one that’s best for you and show us why you’re our next teammate.
Step 2: Getting to know you.
Next, you’ll have a video or phone interview with one of our recruiters to chat about you, the role, and your past work experiences.
Step 3: Testing, testing… 123.
Some roles might require assessments and/or a technical competency interview. For other roles, there might be an additional interview – speak with your recruiter for application details.
Step 4: Is it a culture match?
Finally, we’ll find out how we fit together, if your career vision aligns with our mission, how you embody the 4 H's, and your working style and personality.