About the role
from listingOverview
Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers – New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards.
Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.
Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.
Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.
Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.
Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.
Job Description:
Role Overview
The Senior Manager, AI Solutions & Platform Enablement is a senior individual contributor within Managed Services who helps move AI opportunities from business need to practical application. This role works across the Managed Services business lines leaders to connect business and client needs with the capabilities being developed across the firm.
The Senior Manager will help identify and prioritize use cases, develop business cases, coordinate execution, support adoption and measure value. The person will also participate in client pursuits and solution discussions where AI, automation and digital capabilities are part of the Managed Services value proposition.
This is not an enterprise AI strategy or technical architecture role. Success requires the ability to connect business priorities, client needs and technology capabilities and keep multiple initiatives moving in a fast-paced consulting environment.
Key Responsibilities
Managed Services AI Portfolio
Work with MS business line leaders to understand priorities, operating challenges, and where AI and automation can create value
Identify, evaluate, and prioritize AI use cases across finance and accounting, HR and payroll, technology and application support, and other MS capabilities
Track active MS AI initiatives, pilots, platform capabilities, and dependencies
Connect similar needs across business lines to encourage reuse over one-off solutions
Support the MS AI roadmap with AI, Product, Platform, and Technology leadership
Business and Product Translation
Translate business requirements and client needs into clear use cases, requirements, and expected outcomes
Work with Product, Platform, Technology, and Innovation teams to move prioritized opportunities from concept through development, testing, and adoption
Provide business context and operating requirements to technical and product teams
Bring feedback from MS delivery teams and clients back to Product and Platform leaders to shape future capabilities and priorities
Keep solutions practical for how MS teams actually operate
Client Solutions and Growth
Participate in client discovery sessions, workshops, pursuits, and solution discussions
Identify where AI, automation, data, and platform capabilities can strengthen an MS solution
Support business cases, solution narratives, demos, and executive presentations
Join internal deal reviews when AI or technology is a meaningful part of the proposed solution
Translate technical capabilities into clear business outcomes and client value
Adoption and Value Realization
Move capabilities beyond pilots into sustained use across MS
Work with business line and delivery leaders on adoption, training, and integration into existing workflows
Set practical measures for adoption, productivity, quality, client outcomes, and financial value
Identify adoption barriers and coordinate with the right teams to resolve them
Help leadership see which initiatives are generating value and where more investment or change is needed
Technology and Partner Ecosystem
Coordinate with selected AI, automation, document intelligence, and technology partners supporting MS initiatives
Work with Alliance, Product, and Platform leaders to track emerging vendor capabilities and roadmaps
Evaluate technologies and partners on business relevance, scalability, integration, economics, and client value
Support evaluation of strategic partnerships, investments, or acquisitions when appropriate
Cross Functional Collaboration
Connect MS business lines with AI, Product, Platform, Technology, and Innovation teams
Represent MS requirements and priorities in cross-functional discussions
Build alignment on scope, priorities, ownership, and expected outcomes
Influence across teams without relying on direct reporting lines
Escalate decisions, risks, and dependencies to the right leaders when needed
Governance and Responsible Adoption
Work with AI, Technology, Risk, Legal, and Security leaders to keep MS solutions within firm standards
Build human review, controls, and escalation into AI-enabled workflows
Bring governance requirements into solution design and adoption, not bolted on after the fact
Qualifications
8 years in consulting, professional services, technology, financial services, managed services, or a related environment
Experience working across both business and technology teams
Strong business acumen, able to connect technology opportunities to business outcomes and measurable value
Experience supporting or leading complex cross-functional technology, product, automation, or digital initiatives
Understands how products and technology capabilities move from idea through development, deployment, and adoption
Experience with enterprise systems such as ERP, HRIS, CRM, workflow platforms, data platforms, or other core business applications
Strong client-facing communication and presentation skills
Able to translate technical concepts into clear business language
Manages multiple priorities and workstreams under changing conditions and incomplete information
Strong influencing and relationship-management skills across senior business and technology stakeholders
Preferred Experience
Working knowledge of generative AI, LLMs, RAG, APIs, AI agents, and agentic workflows
Experience with automation, workflow, or intelligent document-processing technologies
Exposure to finance and accounting, HR and payroll, or other back-office processes
Experience within Managed Services, shared services, or business process operations
Experience working with enterprise technology vendors and strategic alliances
Exposure to evaluating potential technology partners, investments, or acquisitions
What Success Looks Like
Success is not measured by the number of AI pilots launched.
Success is measured by how effectively this role helps connect Managed Services business needs with Baker Tilly’s AI, Product and Platform capabilities and turns those opportunities into solutions that teams and clients actually use.
The Senior Manager helps ensure the right opportunities move forward, the right teams are connected, adoption occurs and the value created can be demonstrated through better productivity, quality, insight and client outcomes.
The pay range for this position is $138,100 to $216,400. This range represents a good-faith and reasonable estimate of the compensation the firm expects to pay for this position at the time of posting. Actual compensation will depend on a variety of relevant factors, including an applicant’s skills, experience, qualifications, professional certifications, work arrangements, geographic location, and other business and organizational needs.
It is not typical for an individual to be hired at or near the top of the range, and compensation decisions depend on the facts and circumstances of each case. Baker Tilly offers a compensation and benefits package to eligible employees.