KAM GrabFood, Associate

KAM GrabFood, Associate Team Sales Location Jakarta, Indonesia Job Type Full-time The role at a glance Get to Know the TeamGrabFood Commercial is a team responsible for growing existing partners' business. We make critical decisions to serve the lives of merchant partners and provide the best offers for our consumers. If this excites you, you should join our team!Get to Know the RoleGrabFood Commercial is a team responsible for growing existing partners' business. We make critical decisions to serve the lives of merchant partners and provide the best offers for our consumers.We're looking for people who love being challenged and are excited by the idea of growing Merchant Organization. You will report to National KAM GrabFood, Manager, and will work fully on-site in Jakarta office.The Critical Tasks You Will PerformBe the primary contact for merchants, engaging them to understand their needs, gather feedback, and provide solutions that build mutual business growth.Design and implement compelling co-marketing campaigns in partnership with merchants to deliver value to customers and enhance partner revenue streams.Use a data-driven approach to analyze partner performance, forecast Return on investment, and provide actionable insights on main metrics to increase basket size and customer loyalty.Be the internal advocate for merchant success, collaborating with Strategy, Growth, Marketing, and Operations teams to provide a seamless and the best partner experience.Deepen strategic partnerships by identifying and capitalizing on synergistic opportunities across the Grab ecosystem, including Grab Dine-Out, GrabAds, GrabExpress, and Grab For Business. Read more Skills you need What Essential Skills You Will Need3+ years of experience in a commercial role such as Business Development, Sales, or Account Management within the technology, startup, or financial services sectors.Experience managing a client or account portfolio to improved revenue targets.Expertise in managing the full sales cycle, including qualifying prospects, assessing product fit, and identifying growth opportunities.Experience using data analysis to inform strategy, guide decision-making, and build compelling business cases.Experience developing scalable processes to manage partner relationships, ensuring a high-quality experience from initial outreach to ongoing engagement.Proficiency in English.Direct experience with the on-demand delivery industry—especially food or grocery delivery. Read more What we offer About Grab and Our WorkplaceGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Read more Life at Grab Life at GrabWe care about your well-being at Grab, here are some of the global benefits we offer:We have your back with Term Life Insurance and comprehensive Medical Insurance.With GrabFlex, create a benefits package that suits your needs and aspirations.Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leaveWe have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hoursWhat We Stand For At GrabWe are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. Read more What’s it like to work at Grab? Play video Meet the Sales team Our sales team is the driving force that catapults our growth and expands our footprint across Southeast Asia. Every day, we're out in the field, negotiating impactful deals, fostering partnerships, and bringing our innovative services to a wider audience. Being part of the Merchant Acquisition Team is deeply rewarding as it enables me to propose solutions to challenges encountered by businesses. Additionally, we consistently gather feedback from merchants to enhance our services and better align with their requirements. “ ” At Grab, each day as a Key Account Lead promises a rich canvas of learning and blooming. In aiming to serve our merchants better, we discover new facets of our potential each day. “ ” The Application Process What can you expect when you apply for a role at Grab? Here’s what our hiring process looks like. Step 1: Apply. We have a range of open roles from Marketing to Engineering and everything in between. Find the one that’s best for you and show us why you’re our next teammate. Step 2: Getting to know you. Next, you’ll have a video or phone interview with one of our recruiters to chat about you, the role, and your past work experiences. Step 3: Testing, testing… 123. Some roles might require assessments and/or a technical competency interview. For other roles, there might be an additional interview – speak with your recruiter for application details. Step 4: Is it a culture match? Finally, we’ll find out how we fit together, if your career vision aligns with our mission, how you embody the 4 H's, and your working style and personality.