Country Head of People Operations, The Philippines

Country Head of People Operations, The Philippines Team People Operations Location Pasig City, Philippines Job Type Full-time The role at a glance Get to Know the TeamThe Philippines People Operations team partners with business leaders and Grabbers to build a high-performing, inclusive, and future-ready organisation. We oversee the delivery of people programmes and services across the employee lifecycle, from hiring and onboarding to performance, engagement, employee relations, rewards, learning, and organisational development.Working with regional People teams and country leadership, we translate business priorities into meaningful people strategies and scalable ways of working. Our team values thoughtful partnership, continuous improvement, and a commitment to Grab's culture.Get to Know the RoleYou'll champion Grab's culture and values, partnering with our business leaders to help them build their organizations and ensure rigorous and clear people decisions. Whether coaching our leaders on how to lead their teams, resolving employee relations issues, or managing programs that develop our Grabbers, you focused on putting them first.You will manage the daily People Operations, encompassing hiring, onboarding, employee relations, governance, compensation and benefits, retention, performance management, engagement, and learning & development. You will report to the Regional Head of People Operations and collaborate with the People Experience team for optimal Grabbers' experiences.The Critical Tasks You Will PerformYou will provide advanced support and internal consulting to the country management team on all people-related matters, designing and monitoring people policies and processes.You will ensure responsive people services, identify scalable process improvements, and drive people-related projects with relevant stakeholders.You will be an advisor and change agent, facilitating collaborative conversations and driving workforce planning, engagement, and development initiatives.You will establish People metrics, identify necessary policy changes, and implement actions to strengthen culture and performance.You will oversee the Talent Acquisition strategy, ensuring alignment with business priorities and delivery through Talent Acquisition Business Partners. Read more Skills you need What Essential Skills You Will NeedHR Leadership Experience: At least 15 years of experience managing HR teams across multiple disciplines, with expertise in HR audit, compensation and benefits design, and policy setting/redesign.Influence and Data-Driven Experience: Experience to advise, influence people decisions while banacing multiple needs, espcially with senior colleagues. Translate data into insights for clear recommendations and practical actions.Stakeholder Management and Execution: Experience partnering with business leaders and cross teams, working on multiple workstreams and delivering time-sensitive plans within agreed deadlines. Take ownership, anticipate issues, and act to move work forward.Heart, Hunger, Honour, and Humility: Embrace Grab's core values and thrive in a dynamic environment. Read more What we offer About Grab and Our WorkplaceGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Read more Life at Grab Life at GrabWe care about your well-being at Grab, here are some of the global benefits we offer:We have your back with Term Life Insurance and comprehensive Medical Insurance.With GrabFlex, create a benefits package that suits your needs and aspirations.Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leaveWe have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hoursWhat We Stand For at GrabWe are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. Read more What’s it like to work at Grab? Play video Meet the People Operations team People Operations at Grab is more than an HR team. We're reshaping the human resources landscape – attracting, nurturing, and retaining top talent who fuel Grab's mission to empower Southeast Asia. Here, I get to work with people from diverse backgrounds – and I believe there is always something to learn from everyone. Grab is definitely a place where you can be yourself without being judged. Our team gets on so well that we even make it a point to go for lunch together. There’s a saying “Families that eat together, stay together”, I guess that’s how we bond. We always encourage and support each other throughout the journey, so if this is what you are looking for, look no further! “ ” The Application Process What can you expect when you apply for a role at Grab? Here’s what our hiring process looks like. Step 1: Apply. We have a range of open roles from Marketing to Engineering and everything in between. Find the one that’s best for you and show us why you’re our next teammate. Step 2: Getting to know you. Next, you’ll have a video or phone interview with one of our recruiters to chat about you, the role, and your past work experiences. Step 3: Testing, testing… 123. Some roles might require assessments and/or a technical competency interview. For other roles, there might be an additional interview – speak with your recruiter for application details. Step 4: Is it a culture match? Finally, we’ll find out how we fit together, if your career vision aligns with our mission, how you embody the 4 H's, and your working style and personality.